Hi,
I am new to Zoho Mail, and this is my first time setting it up. I am web developer, and have previously set up clients email at their domains with Google Apps for Business, but with their recent decision to eliminate the free option, I went out looking for a new solution for basic clients and came across Zoho ( I just mention this so that you know I am somewhat familiar with setting up email at a domain, although not that I am working with Zoho, I really like it, you will be my provider of choice for clients)
So I verified the domain with the HTML Method, created the users, and edited the MX records in cPanel. From what I could see in the steps listed in the Control Panel, that was all I needed to do. However when I went to send an email to the new account from my gmail account, it bounced right back. I am able to send from the account, and I also tried to send from other email accounts that I have (yahoo and a private server) and both made it through.
I did a little digging and thought maybe the SPF was not set up right. The domains Name Servers point to my Reseller account with Hostgator, so that is where I edit the DNZ zones. Your directions for this were a little thin, from what I could see the record for the domain I am working with should be: drymi.com. 14400 TXT "v=spf1 mx include:zoho.com ~all" ( this follows the pattern for websitewelcom.com, which is the default)
Still no luck. Some help would be appreciated, as I want to transition all new, and possibly existing, clients to Zoho.
The domain that I am working with is drymi.com
Thanks,
Matt