Slow to Set up New User Account

Slow to Set up New User Account

I set up a new user account and so far its been 45 min with no confirmation email to set up a new employee account.  This is WAY too long for something this simple.  I've now got an employee on the clock sitting around and we can't do something as simple as get a confirmation email from Zoho.  Is there any reason why this takes so long?  Any way to speed this up?