Apologies for our ignorance we are new to this ecosystem.
We use STRIPE as the payment gateway & Zoho Books (India) for accounting. We are currently dealing with confusion while trying to make entries in Zoho Books.
Below is the transaction (all number are only for representation purpose)
- Product Price on Stripe (Invoice) - INR 100
- Stripe Payment Charges - INR 10
- Stripe Fee (for transferring funds to our bank account) - INR 2
So we received INR 88 in our bank account.
We created an invoice of INR 100 in 'Sales >> Invoices' Section & we can see INR 100 in Accounts Receivable.
Now our problem is - How should we capture 'Stripe Payment Charges' & 'Stripe Fee' because we did not pay this amount from our bank account? This amount got adjusted from the amount received from a customer on Stripe PG.