Sudden disappearance of all articles in the knowledge base

Sudden disappearance of all articles in the knowledge base

Hello Zoho Team

About two hours ago the  tab in Zoho Desk started showing that, basically, all of a sudden all of our articles disappeared. It is not possible to access them even through their respective URLs. In addition, the trash data also no longer appears.




This function is in high demand in our company and we need a solution as soon as possible.

Kind regards.