The Social Wall: February 2026

The Social Wall: February 2026



Hello everyone, 

This month, we’re bringing you a mix of exciting toolkit enhancements and a few improvements across the web and iOS app, all designed to make your social media management simpler and smoother.

File converter 

Images come in different formats, and each format serves a different purpose. Choosing the right one helps you maintain the perfect balance between quality, file size, and performance.

The File Converter in the Social Toolkit brings everything into one place, making image conversion quick and easy. With the File Converter, you can upload an image in any supported format and convert it into your preferred format, including JPG, JPEG, PNG, GIF, TIFF, BMP, and WEBP. The tool maintains high-quality output, so your images are ready to use wherever you need them.

All you have to do is select your preferred format, upload your file, click convert and then download—your image will be ready in just a few clicks. 


More images in the compose window

You can now add a maximum of 10 images in the compose window. With this, you can easily create and publish carousels across social media channels without any extra steps. Whether it’s Instagram, Facebook, or other supported platforms, adding multiple images is now smoother and more flexible.


Alt text to all images

You can now add alt text to each image individually in a carousel. This allows you to write a unique description for every image, making your posts more accessible and descriptive.



iOS updates

Our iOS app has also rolled out a few updates. You can now add alt text to Instagram posts, publish stories directly from Creator accounts, and monitor Bluesky posts.

That’s all for February’s updates. We hope these enhancements make your social media management smoother and more efficient. We’ll be back soon with more improvements and exciting features in the next edition of The Social Wall. Stay tuned!

Thank you.

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