Ticket resolution field - can you add links, video, and images?

Ticket resolution field - can you add links, video, and images?

Seems like the ticket resolution fields is just a text field. Any plans to add the ability to add links, images...the same functionality in the problem description box? I would like to send the customer a link to a KB article, a link to our Wiki, embed an image, or use HTML to pass on a short how to video from YouTube. 

Is their plans to add this functionality? You should also be able to complete formate the response from the ticket and then save and add to KB. 

Thanks