Tip of the week #48- Never miss an Instagram DM again!
Do your teams often juggle multiple conversations across different channels like emails, Instagram DMs, and more? When messages are scattered across platforms, it's easy for important ones to slip through the cracks easily. Not to mention, constantly switching between apps wastes valuable time and slows you down.
Bring all your Instagram direct messages into your team's shared inboxes and stay on top of every conversation effortlessly! With the Instagram DM channel, your team can access and respond to Instagram conversations alongside emails—keeping everything organized in one place.
Create an Instagram DM channel in Zoho TeamInbox
- Log into Zoho TeamInbox.
- Click the Plus icon from the left pane and select Channel > Shared Channel.
- Pick a name for your channel and select an inbox from the drop-down list for this channel.
- Select Instagram as the channel type to create the channel. Click Next.
- The Facebook authentication pop-up box will open. Enter your credentials and click Log in. Once authenticated, your Instagram channel along with your inbox name will appear.
- Select the authorized Facebook page that is associated with your professional Instagram account and click Create.
- If you want to add another Facebook account for the Instagram channel, choose Switch Account.
- Verify your new account, select your business page, and click Create.
Note: You can create Instagram channels only for shared inboxes, not personal inbox
If you've not tried Zoho TeamInbox yet, sign up now to start your free trial.
