Unable to Log In to FSM Mobile App

Unable to Log In to FSM Mobile App

Hello FSM Team,

We are encountering an issue when logging in to the FSM mobile app.

When entering the user email, the system shows the error: “This account does not exist.”

However, the same user is able to log in successfully via web (fsm.zoho.com).

Request:
Please advise why the account is not recognized and how we can resolve this issue.


Thank you.

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