Unable to remove branding or set up new email records despite purchasing a paid plan

Unable to remove branding or set up new email records despite purchasing a paid plan

Hi there,

I recently purchased the paid starter plan which says it includes up to 5 forms, however I am unable to remove the "powered by Zoho forms" from the footer of the form page and the submission page, and I can't set up email notifications either.

Any help would be appreciated

Thanks