Unattended access, no groups, showing as Free Edition!

Unattended access, no groups, showing as Free Edition!

HI

This morning I came to use Zoho Assist to access a couple of PC's I have set up in Unattended Access, to find that only 5 of the 90+ PC's and Groups I had no longer appear.

I have tried logging out, Logging in, in Chrome (usual way) and Android phone, but all I can see are 5 PC's.

As far as I know we paid for a full years service in Feb 2017.

The worrying thing is that it says " You are in free edition.   UPGRADE"

Help, as I'm stuck without remote access to my customers.


Danny