What’s New in Zoho Analytics – September 2025

Hello Users!!

In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. 

We’ve added the all-new Gantt chart for project visualization, expanded our database integrations, introduced support for modern file formats, redesigned key user experiences with a visual refresh, and a brand new guide for white label solutions.

Let’s dive into what’s fresh this month!

Introducing Gantt Chart 

Manage projects more effectively with the brand-new Gantt Chart in Zoho Analytics. Use it to track tasks, monitor progress, and quickly identify delays in project execution.

You can customize your Gantt charts with:

• Different chart styles to suit your project needs
  
• Color schemes to visually distinguish tasks in progress and completed tasks
  
• Flexible date display ranges to match your preferred project view
  

Click here to learn more.

Database Connectivity

We’ve expanded our support to help you bring in data from more sources, more flexibly.

• Cassandra 
  You can now import data from Cassandra, a distributed NoSQL database widely used for handling high-volume, high-velocity data. Zoho Analytics automatically normalizes the collections into parent-child table structures, making it easy to analyze your data once imported.
  Learn more about importing from Cassandra.
  
  
  
• SAP HANA & ClickHouse 
  Now import data directly from cloud-hosted SAP HANA and ClickHouse databases. Alongside local server connection, we’ve added cloud server connection as an additional option to give you more flexibility with how and where you connect.
  Learn more about importing from SAP HANA.
  Learn more about importing from ClickHouse.
• Cloud Database Synchronization – Failure Notification Settings 
  You can now configure synchronization settings to trigger a failure notification when a chosen number of table imports fail. Simply set the value for “n” failed tables, and Zoho Analytics will notify you when the condition is met. This gives you more control over monitoring imports and helps avoid missing critical sync issues.
  
  
• Snowflake - New Authentication options
  Zoho Analytics now supports two new authentication methods for connecting to your Snowflake data:
• Private Key
  
• OAuth
  

These options provide more flexibility and enhanced security when configuring your Snowflake connections.

Learn more about Snowflake integration.

Local File Formats

Working with local files is now more powerful and flexible.

• New File Format Support - Parquet and Avro
  You can now import Parquet and Avro files. These modern, columnar file formats are optimized for analytical workloads and are commonly used in big data pipelines.
  
  
  
• Larger file uploads
  Until now, Zoho Analytics supported large file uploads only for CSV files. With this update, you can now upload files larger than 100 MB for the following formats through Zoho Databridge:
• Excel
• HTML
  
• JSON
  
• XML
  
• Statistical files
  

This enhancement removes the hassle of file size limits when working with heavy datasets across multiple formats.

Learn more about local file formats

Invitation-based User Invite Flow

Zoho Analytics now uses an invitation-based model for adding users to your organization.

You can invite users in multiple ways, based on your workflow:

• From the Organization Settings or Workspace Settings
  
• While sharing reports or dashboards using email addresses
  
• By adding users to Groups
  

Invited users will receive an email and must accept the invitation to join. Access to your organization and its shared content will be granted only after they accept the invite. This ensures better control and visibility over user access.

Learn more about inviting users.

Dashboard Background Image Customization

Personalize your dashboards like never before with new background image adjustment options. You now have greater control over how background images appear across your dashboards, helping you fine-tune visual impact and maintain readability.

You can now adjust:

• Brightness – Lighten or darken the image for visual balance
  
• Contrast – Enhance details and visual clarity
  
• Transparency – Soften the background to highlight dashboard elements
  
• Flip – Mirror the image horizontally for better composition
  

These controls allow you to create cleaner, brand-aligned dashboards that look professional and feel polished.

Learn more about dashboard customization.

Lookup Suggestions

Creating relationships between tables is now even easier.

Zoho Analytics now offers lookup suggestions based on your table’s metadata. These smart recommendations help you:

• Quickly identify potential relationships between tables
  
• Reduce manual guesswork
  
• Simplify your data modelling process
  

Learn more about Lookup Suggestions

White Label Updates

We have introduced a more modern and consistent experience for white label.

• Zoho Analytics latest UI is now available for White Label
  Users who opt for white label deployment can now offer the latest Zoho Analytics user interface to their end users. This includes the updated layout, navigation, and overall design, providing a seamless and branded analytics experience.
  Click here to learn more.
• Dedicated White Label Guide
  To help you make the most of white label capabilities, we’ve introduced a comprehensive guide covering everything from setup to branding best practices. This guide is now available as a separate resource for quick reference.
  Click here to access White Label guide.

Access Log Support for Zoho Analytics Mobile BI App

Zoho Analytics now extends access log tracking to the Mobile BI App, giving admins greater visibility into how users interact with reports and dashboards from mobile devices.

These updates are designed to make your Zoho Analytics experience more connected, customizable, and intelligent.

As always, we’re just a click away if you need help or have feedback to share.

• Topic Participants

• Pradeepkumar R

  

• Sticky Posts

• What's New in Zoho Analytics - May 2026

  Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data. We are introducing richer data visualizations, smarter AI-powered

• What's New in Zoho Analytics - February 2026

  Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,

• What's New in Zoho Analytics - January 2026

  Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you

• What's New in Zoho Analytics - November 2025

  We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's

• What's New in Zoho Analytics - October 2025

  Hello Users! We're are back with a fresh set of updates and enhancements to make data analysis faster and more insightful. Take a quick look at what’s new and see how these updates can power up your reports and dashboards. Explore What's New! Extreme

• Recent Topics

• Supervisor Rules --> Custom Function

  Hello, currently I can't add a custom function to a supervise rule. Is there a reason for this? Background: We have BluePrint managed tickets and actually we have a Supervise rule which should set the ticket to "closed" after 168 hours since the last

• Vault Chrome Extension Asks for Master Password every single time

  Is this supposed to be a feature, or is this a bug?  My assumption is that it's a bug, because every time I click on the Extension, there is a red exclamation mark/notification on the Zoho Vault extension.  Is the idea with the Extension that I have to

• What's New in Zoho Inventory | April & May 2026

  Hello users, We're excited to roll out the latest Zoho Inventory updates for April and May 2026. These enhancements are designed to make your daily operations smoother and more efficient, from advanced inventory management and flexible pricing to automated

• Permission Denied for Worklogs URL

  We're attempting to pull worklogs data from service desk plus and when using the below URL we are met with a message stating we do not have permission. https://sdpondemand.manageengine.com/api/v3/requests/xxxxxx/worklogs/ We used SDPOnDemand.requests.ALL

• Anyone in Australia using Zoho Books AND has their account with NAB?

  Hi I have an account with both NAB and Suncorp. Suncorp transaction come in the next day however NAB transactions take 4-5 business days to appear. eg: A deposit made today in my Suncorp will be imported into Zoho tomorrow. A deposit made today to the NAB account will be imported maybe Saturday (Friday overnight). I have contacted both Zoho and NAB but noone seems to know why. I was just wondering if anyone else in Australia uses NAB and has this issue (or doesn't) maybe we could compare notes and

• Partner with HDFC And Sbi Bank.

  Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.

• #12 Never Leave a Billable Hour Behind

  A client approves a website redesign project. The estimated effort? 40 hours. The project is going well. A few additional review meetings are scheduled. Several rounds of content changes are requested. A few "quick fixes" get added along the way. The

• Close task on Completion Date entry

  This discussion is similar to my issue: "backdated-task-completion-date" discussion Scenario: A bunch of tasks have been completed. But, they have not been closed. Time goes by You finally get around to closing those tasks Projects assigns the date the

• Can I add Conditional merge tags on my Templates?

  Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter

• Records from ATE 29: Knowledge Base, Community, and AI for smarter user education

  Hi Everyone, "Ask the Experts 29" was an engaging session, where we explored how to utilize the Knowledge Base for customers and internal teams, as well as emphasizing the importance of our Community. This post highlights the questions and use cases discussed,

• Deleted User Emails

  I need to delete a user as I need to re-use their license, but I'd like to keep all their emails that are attached to various contacts in the CRM. Their emails are hosted externally on an M365 license. Anyone any idea how best to engineer this? TIA

• Its 2022, can our customers log into CRM on their mobiles? Zoho Response: Maybe Later

  I am a long time Zoho CRM user. I have just started using the client portal feature. On the plus side I have found it very fast and very easy (for someone used to the CRM config) to set up a subset of module views that make a potentially extremely useful

• Kaizen #246 - Incoming Lead Email Intent Detection using Zia Assistant API in Zoho CRM

  Hello all! Welcome back to a fresh Kaizen week. In this post, we will explore how Zia detects positive intent from incoming emails in the Leads module using the Zia Assistant API along with Workflow Rules and Custom Functions in Zoho CRM. Use Case Problem

• Smart URL Determination

  I would like to see Vault implement some sort of "smart" URL determination. When one starts to add a new username-password combination from a new site, Vault brings in the exact URL of the page from which this is happening. All too often, it looks something

• Removing To or CC Addresses from Desk Ticket

  I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results

• Tip #76- Exploring Technician Console: Quick Launch- 'Insider Insights'

  Hello Zoho Assist Community! Welcome back to our Technician Console series. Last time we explored Power Options, and this time we are turning the spotlight on a feature that quietly saves you dozens of clicks in every session by getting you exactly where

• Multi-Book Accounting Support in Zoho Books

  Currently, businesses that operate multiple entities, regions, or divisions need to maintain separate Zoho Books instances or resort to manual consolidation processes. This creates significant operational friction and increases the risk of errors. PROBLEM:

• Automated Multi-Subsidiary Consolidation Engine in Zoho Books

  For organizations managing multiple subsidiaries across different geographies or business units, consolidation is a quarterly/annual nightmare. Zoho Books lacks native consolidation tools, forcing companies to export data, manipulate it in Excel, and

• Zoho Books | Product updates | April 2026

  Hello users, Welcome to our April 2026 product updates roundup! Highlights include profit margin for sales transactions, insights in reports, recording deposits from undeposited funds in banking, and faster production workflows with improved assembly

• Unable to charge GST on shipping/packing & Forwarding charges in INDIA

  Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.

• How to add packing & forwarding charge in purchase order & quotation???

  Hello Zoho Team I have just started using Zoho for my company and I wanted to make purchase order. My supplier charges fix 2% as packing & forwarding on Total amount of material and then they charge me tax. For example, Material 1 = 100 Rs Material 2

• How to book GST paid in zoho books

  hi, i am a new user to Zoho books and not able to book GST paid in books, kindly suggest how i can book it in books. thanks, siddharth

• [Bug] WebAuthn passkey registration blocked on rpIds with TLDs longer than 6 characters (.accountant, .technology, etc.) — isValidDomain regex too strict

  Hi, Filing on behalf of an enterprise customer where Zoho Vault is deployed across the company. The Chrome extension blocks WebAuthn passkey registration on legitimate sites whose Relying Party ID (rpId) has a TLD longer than 6 letters. This affects every

• Zoho Payroll: Product Updates - H1, 2026

  Over the last few months, Zoho Payroll has added updates that make payroll easier to process, review, explain, and manage for businesses. The most important improvements focus on payroll flexibility, gratuity tracking, employee self-service, reporting,

• Pushover Notification Module

  Hello, it would be good if there would be a "Pushover" (https://pushover.net/) module besides the standard SMS module. Pushover is now very well known, especially in IT, and is becoming more and more popular. The biggest advantage are the customizable

• E-Mail Blacklist via GUI

  Hello, It would be helpful if the GUI included an option to block specific email addresses (both incoming and outgoing). I want a setting where I can completely block certain email addresses. This means that no tickets can be opened from those addresses,

• How to migrate cpanel mail to new zoho mail?

  Hi, I have a client whose email (for his website domain) is currently on "cpanel mail". Now client wants to move to Zoho Mail. I checked migration docs and its mentioned that I can migrate using IMAP or POP but I am not getting exactly what steps should I follow in order to achieve this. As soon I will add clients domain and setup MX Records and SPF for that, I will lose access to currently setup email (cpanel mail) and without adding domain in zoho mail, I can't setup email for that. Sorry if I

• SalesIQ Integration with LINE: API Rate Limit Issue and Pre-Chat Flow Concerns

  Hello SalesIQ Developer Team. I have investigated the issue and found that the LINE Rate Limit is being consumed unusually quickly. LINE API free usage limit: 300 messages per month per brand. This limit will be reached within the first few days. 1. LINE

• How to Backup Zoho to PST?

  I'm looking for a simple way to backup Zoho Mail emails to PST format. I tried the IMAP method with Outlook, but it seems slow and complicated for large mailboxes. I need a solution that can: Export Zoho emails to PST Preserve attachments and folder hierarchy

• Zoho CRM Deal API returning null pipeline in case of default pipeline

  Hey team, We are writing to report an issue with the Deals module pipeline API behavior that we believe stems from how the default (Standard) pipeline is handled when no custom pipelines have been configured. When the "Manage Pipelines" page under CRM

• Warehouse -> Locations Transition Causing Errors

  After saying "okay" to the transition from 'warehouses' to 'locations', I've now got shipped Sales Orders that I cannot invoice. How does one proceed?

• Zoho CRM Community Digest - May 2026 | Part 1

  Hello Everyone! This edition introduces the new centralized Zoho Announcements Hub, a single dashboard designed to let you track and filter live product roll-outs from across the Zoho ecosystem. Alongside the Announcements Hub, this month also features

• SalesIQ : Automatically clear all HTML formatting when pasted into the chat replies field (Markdown Textarea) ?

  Hello, Is it possible to Configure the chat reply field to automatically remove all HTML formatting when content is pasted, leaving only plain text? Users should still be able to apply Markdown formatting (WYSIWYG) after the text has been pasted. The

• Converting XML to JSON

  Hi! I need to convert a variable in XML to JSON. Can i do it without using an API on deluge? I looked into the documentation but couldn't get any answers to this. Thank you in advance!

• 元問い合わせメールに返信したときの統合処理

  ワークフロー作成したので備忘録です。 Zoho Desk で作成したメールアドレス宛てに既存のメールアドレスにきた問合せ先メールを転送してチケット作成を行っています。 元の問い合わせメールに返信、転送した際にRe,RE,re,Fw,FW,fwが件名の頭に付くため、その度に新規起票が乱立します。 メールの頭にRe,RE,re,Fw,FW,fwがある時それを除いた件名と同じ件名が既にチケット作成されていれば統合するワークフローを作成しました。 条件が緩いので既存チケットの検索で完了済みや5日以上前に作成したものは除いてもいいとは思います。

• Marketing Automation Demo Video

  I would like to see a video demo for Marketing Automation.  Do you have one statashed away somewhere?

• is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

  so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign

• Automate Backups

  This is a feature request. Consider adding an auto backup feature. Where when you turn it on, it will auto backup on the 15-day schedule. For additional consideration, allow for the export of module data via API calls. Thank you for your consideration.

• How to record GST amount for Value of Service on Inward remittance charged by bank

  Hi please advice I have a situation.    1. I have HDFC bank account 2. I have a customer who has done inward remittance for purcahses from overseas. 3. HDFC is showing Value of Service say $100 and GST @ 18%. 4. Value of Service is not charged. But  CGST

• Sort by Project Name?

  How the heck do you sort by project name in the task list views??? Seems like this should be a no-brainer?

• Next Page