"Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time."

"Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time."

Hi, an user account: josi@sierralajeado.com.br is receiving the following error in Outlook 2013:

"Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time."

Please  help  us  unblock ASAP and make sure it won't block again since this is seller employee account.

Thank you
Marcelo