ZOHO add-in disabled itself in outlook 2010 and 2013

ZOHO add-in disabled itself in outlook 2010 and 2013

We are migrating our CRM in our office to ZOHO we have people who are running office 365 with either 2010 and 2013 versions of outlook.  Some of them are working fine with no problem, while others are having lots of issues. The main issue we are running into is after ZOHO has been installed it automatically disables it and will not allow you to re enable it. I found a link to this  http://crmkbase.zoho.com/why-is-the-zoho-crm-plug-in-for-ms-outlook-not-available-after-installation and tried it but it didn't seem to work. All of the machines are running windows 7 32bit. I have tried to uninstall the add-in and re install it several times restarting in-between and making sure all office products where shut down before installation. We would really like to keep using ZOHO as our primary CRM but with out it working it is becoming difficult.