Hi,

How do we remove the auto block feature?

One of our employees recently travelled and accessed his email on different countries, Zoho flagged it as a suspicious activity and blocked the user.

After unblocking, can he still receive the emails sent to him while he was blocked? The emails are very important to us since they are part of our business.

Can we change the feature to notify admins first before blocking?

This is not good, it's a hassle for your customers. Even if login is not suspicious and you use the same device while logging in on different countries it will still be flagged as a suspicious activity.

Thank you