Une communication efficace entre les personnes au sein des organisations conduit au bien-être organisationnel. La communication doit franchir des obstacles tels que la surcharge d'informations, les problèmes de fuseaux horaires et de localisation, les niveaux hiérarchiques et une manière désorganisée de partager. Il est donc difficile d'obtenir des informations, de réagir au changement ou de prendre des décisions.
Le flux d'informations, de connaissances, de mises à jour et d'idées ne devrait pas être limité à un seul mécanisme, comme les e-mails. La communication doit être cohérente sur tous les canaux et susciter l'intérêt du grand public. En relevant les défis ci-dessus par la mise en œuvre des meilleures pratiques, les organisations peuvent libérer la valeur de leurs informations, ce qui peut accroître l'efficacité opérationnelle, la productivité et l'agilité. Réagir plus rapidement aux changements permet de sécuriser les informations critiques et de se conformer aux diverses règles et réglementations des industries et gouvernements.
Zoho Connect est un outil qui vous permet non seulement de partager différentes informations au sein de la société, mais aussi de proposer une expérience de réseau social dans un environnement sécurisé.
Les atouts de Zoho Connect pour votre organisation
Zoho Connect vous permet de combiner plusieurs flux d'informations dans un espace de travail sécurisé et de commencer à mieux gérer le travail - sans perdre de temps à chercher lesdites informations, sans envoyer d'e-mails, sans vous encombrer, et en restant mieux organisé.
- Rationalisez la communication au sein de l'équipe : créez des groupes en fonction du lieu de travail des employés, du département ou de tout autre attribut partagé afin de donner à vos équipes un espace commun de réflexion.
- Restez informé sur les activités du lieu de travail : vos collègues travaillent peut-être sur un nouveau projet ou analysent une campagne récente. Quel que soit le sujet, les discussions se poursuivent, et les suivre est tout un travail en soi. Suivez les conversations ou lancez les vôtres grâce aux flux de Zoho Connect.
- Améliorer l'apprentissage et le développement : utilisez une plateforme qui permet aux employés d'accéder à des informations, à des experts et à des possibilités de collaboration en équipe. Zoho Connect peut contribuer à rendre l'apprentissage informel et supprime bon nombre des obstacles traditionnels à la connaissance en conservant tous vos fichiers au sein de Zoho Connect, de sorte que votre équipe puisse toujours s'y référer en cas de besoin. Partagez également votre expertise et créez une base de connaissances que votre équipe peut utiliser pour maîtriser de nouvelles matières.
- Augmenter la productivité : créez des groupes pour encourager la collaboration. Un groupe public pour donner à tous les membres de votre réseau une vue transparente de ce sur quoi votre équipe travaille. Pour les informations plus sensibles, créez un groupe privé afin de vous assurer que rien ne s'en échappe.
- Accélérez les prises de décision en créant des canaux pour réunir les bonnes personnes. Communiquez en temps réel et restez au courant, où que vous soyez.
- Résolvez les problèmes ensemble : mobilisez les efforts des membres de votre équipe pour trouver des solutions rapides et efficaces. Utilisez les forums pour trouver des réponses au sein de votre réseau.
- Élargissez la collaboration : les collaborateurs - non seulement de votre organisation, mais aussi de l'extérieur, comme les partenaires, les vendeurs et les consultants - apportent une valeur ajoutée à votre travail. Utilisez les réseaux externes pour travailler avec vos autres parties prenantes et les tenir au courant.
- Développer une culture ouverte : une politique de transparence au travail contribue à développer une culture organisationnelle conviviale et transparente. Il faut que les employés puissent apprendre à se connaître, qu'ils travaillent dans la même équipe ou dans le même lieu.
- Libérez du temps pour des conversations amicales : les discussions ne doivent pas toujours tourner autour du travail. Créez des groupes et des canaux, ou lancez des messages de forum sur des intérêts communs comme la musique, le sport ou la littérature. Ajoutez un peu de fun à votre lieu de travail et améliorez le moral des employés.
Au cours de cette série, apprenons comment les différentes fonctionnalités de Zoho Connect, qui fait partie de Zoho One, permettent aux employés de votre organisation de travailler en collaboration sous forme de posts, articles sur les réseaux sociaux, de partager vos informations, vos événements ou toutes autres nouvelles sur le flux Connect et de favoriser l'engagement.
L'équipe Zoho France
Recent Topics
Tip of the Week #72– Assign thread ownership to avoid confusion.
When teams handle a large volume of emails, managing threads becomes important to stay organized. Without a clear system, duplicate replies, missed follow-ups, or confusion over responsibilities can happen. Thread assignment solves this by designating
Unarchive tickets
How can I manually unarchive tickets?
Optimize your Knowledge Base for enhanced accessibility by adding alt tags for images
Let's learn why alt tags are crucial for your articles. You can add alternative tags (alt tags) and alternative text (alt text) to the images you share on your community forums or when embedding them in articles. Alt tags refer to the HTML attribute,
FSM trying again
have not linked FSM yet to the rest of out Zoho suit. It certainly looks like the apointment and service part is more manageable for our staff. The question is that our engineers multi task examples 1. deliver products to customers not fitted 2. Service
Feature Request: Conditional Field Mandatoriness Based on Display Status
Hello Zoho Creator Team, I would like to suggest an enhancement to improve the flexibility of form validations. Currently, when we need a field to be mandatory only if it's displayed on the form, the only option is to: Set the field as not mandatory in
Data Migration Strategies for Moving to a Cloud Solution
Hi everyone, I’ve been working on moving some of our critical systems, including CRM and project data, to a Zoho cloud solution, and one of the biggest challenges I’ve encountered is data migration. Transferring large volumes of data while keeping it
Commerce Order as Invoice instead of Sales Order?
I need a purchase made on my Commerce Site to result in an Invoice for services instead of a Sales Order that will be pushed to Books. My customers don't pay until I after I add some details to their transaction. Can I change the settings to make this
How to set different item selling prices for Zoho Commerce and Zoho Books
Item selling prices for Zoho Commerce and Zoho Books are in sync. If we update the Item selling price in Books, the same will happen in commerce and vice versa. I need a separate commerce selling price for online users and a separate books selling price
Time Entry Notifications
Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?
How to report 'Response violation' OR 'Resolution violation'
Hi, I want to report on SLA Violation Type. I grouped my tickets on this column. It seems I only get 'Response and Resolution Violation' or 'Not Violated'. The former seems to be given to a ticket if only the Response Time was violated. I would expect
[Webinar] Automate sales and presales workflows with Writer
Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales
Power of Automation :: Quick way to associate your Projects with Zoho CRM
A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
Date triggering Workflow rule
I have a function triggered by a workflow rule. The function takes a date and creates a task for that date and fills in a field with the name of the day for that date. It also updates the status field of the record. The workflow rule is set to run whenever
Restricting contact creation
Hi all! I am looking to use Zoho Desk in a part of the business that takes end user enquiries. These are generally single interactions, and not linked to an account name. As Desk is Account centric, has anyone designed a way to manage these incoming emails
Import Holiday Calendars
HI Zoho Is there anyway of importing an online calendar like https://www.calendarlabs.com into the business hours calendars, to speed up setup of holiday calendars. Also could we also request a feature where you can specify a Holiday as hours, i.e it could be that the company is on a 1/2 day due to a holiday or when it is Eid in the UAE and they are only allowed to work restricted hours so we need the calendar to be flexible to allow for this. Regards Jamie
Filtering Tickets based on Email headers
We're starting to get a lot more junk coming into our Zoho Desk, which is then triggering unnecessary email alerts to agents. Once thing we could do to cut this junk in half, is to filter tickets based on email headers. Any email containing the `List-Unsubscribe`
Error 550 5.4.1
I’ve tried sending an email to someone but keep receiving this back. Any help would be greatly appreciated
Billing Management: #2 Fair way of Billing- Prorated Billing
Hello, From speaking about the traditional ways of billing in the previous post, we are moving into the deep sea of billing. We are now in a zone to break out the most complex yet, I would call it the fairest way of billing, the Prorated Billing. Prorated
Has Anyone successfully integrated Zoho and Sage Intact?
Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,
How can I filter a field integration?
Hi, I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.
Adding image in HTML report page
Hi, I want to know two things: 1. Can anyone advise how to add an image in HTML report. The tagged used is <img> but what path do I mention for the image to be added in the HTML report. 2. Also, I want to know if I am creating an application for the market
How to change view of HTML report based on device but always print in A4
Hello everyone, I am aware that HTML report view can be configured to adjust according to the screen size like Laptop, Tablet and mobile using media queries. But my concern is no matter on which device the reports is opened when printed should always
Age Calculation
I've attempted to calculate the age of someone based on their birthday input by using the formula field. It works but I don't want all those decimals on there. I then tried to use "set variable" after birthday input but I get a field type mismatch, long vs. floating. Any ideas would be wonderful.
Search on Custom Field
We're working on an integration with the Zoho FSM API and are trying to retrieve companies based on a custom field we added to the Companies module. However, we can't find a way to filter or query records using custom fields through the API. We have a
Sendmail function / custom action?
I've setup a function hoping to email various business departments the details of a record once all work in that record is complete so gone about setting up a custom action in such way that each record line on the report has a button to click. Question is how do I actually include data from that record in the email that is sent when the button is clicked? I had thought that since this were being sent per record the email would include the data which had been entered
API to post drafts for social media
I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon
Canvas View in Zoho Recruit
Is it possible or would it be possible to have the new 'Canvas View' in Zoho Recruit?
What impactful sales coaching techniques have you used to boost your team's performance?
I'm curious about the real-world impact of sales coaching on team performance. What specific techniques or strategies have you found most effective in driving consistent improvement and growth in your sales team? Any success stories or lessons learned
Adding Taxes to paid consultations in Zoho Bookings
I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,
Zoho Finance Suite - Customer Custom Tabs - Dynamic Link
Hi Finance Suite team, When creating a Custom Tab for a Client Portal, there is no option to add dynamic parameters. This would be very helpful for adding Zoho Analytics dashboards which can be dynamically filtered through the URL to only show information
Possible to bold or indent text in the description field?
As part of one item, I often have a detailed description that would be much easier to read if there was the ability to have a bulleted list or bold text and the like. Is this possible? My last invoicing software allowed markup in the field so, for example, an asterisk meant a bullet. I haven't been able to find any documentation related to this. Any information would be appreciated. Thank you.
How can I setup Zoho MCP with Chat GPT
I can set up custom connections with Chat GPT but I cat an error when I try to set it up. The error is: "This MCP server can't be used by ChatGPT to search information because it doesn't implement our specification: search action not found" Thoughts?
Formatting of Balance Sheet and Profit & Loss Reports
The default format of the Balance Sheet and P&L Reports are based on the Account Types and then the individual accounts within the Chart of Accounts. These are then ordered alphabetically under these sub-headings and one is unable to re-order these or
UK MTD reports concerning turnover and cerash accounting
Hi I am a sole trader, and I have just started with Zoho Books in order to comply with the new HMRC requirements. I use 'cash basis' - which I understand to mean that income is when the cash comes in (not the invoice date) and expenses are when they are
Retainer Invoice.
Why ZOHO not have facilities to deduct partially advance payment from an invoice.
IMAP Server not responding.
Trying to connect a phone via IMAP and getting "imap.zoho.com not responding." Is the server down, for maintenance or otherwise? I've tried this on two different devices and got the same error on both.
Share saved filters between others
Hi, I am in charge to setup all zoho system in our company. I am preparing saved filters for everybody, but the only one can see its me. How can others see it? Thanks
GST Slabs Redefined: Stay Compliant Using Zoho Books!
Hello Everyone! The Government of India is rolling out new GST rates, a major reform aimed at simplifying the current tax structure starting 22 September 2025. GST will move from four slabs (5%, 12%, 18%, 28%) to two main slabs (5% and 18%), plus a special
Kanban view on Zoho CRM mobile app!
What is Kanban? The name doesn't sound English, right? Yes, Kanban is a Japanese word which means 'Card you can see'. As per the meaning, Kanban in CRM is a type of list view in which the records will be displayed in cards and categorized under the given
Presenting ABM for Zoho CRM: Expand and retain your customers with precision
Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
Next Page