Hello everyone!!!
We hope you are all doing well.
Announcing
Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.
Let us take a look at what's new in V8 APIs:
- Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
- Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
- Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
- Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
- Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call.
- Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
- Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
- Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
- Email Actions APIs: Create and manage email notifications triggered by workflow rules.
- Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
- Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
- Link Deal and Unlink Deal APIs: You can now link or unlink deals directly to a contact’s emails, making it easier to track deal-related conversations and keep your sales context organized.
- Recycle Bin APIs:
- Get Recycle Bin Record Count API: You can now easily find out how many records are in your Recycle Bin, helping you monitor deleted data before restoring or permanently removing it.
- Restore Recycle Bin Records API: Accidentally deleted records? You can now restore one or multiple records from the Recycle Bin easily.
- Empty Recycle Bin API: Need to clean up your Recycle Bin? You can now permanently delete all Recycle Bin records in one action. Once deleted, these records cannot be recovered.
- Zia Assistant API: It enables AI-powered, context-aware responses using your organization data or globally available information through chat-based inputs.
That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add
multi-select lookup,
multi-user lookup,
rollup summary fields using the
Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the
Update Custom Fields API.
Check out our
Changelog page to find out what other changes we have brought in V8.
Recent Updates
The following APIs were introduced after the initial V8 release. Each API is listed along with its release date.
- Workflow API and Actions APIs - 26/09/2025. Click here for more details.
- Link and Unlink Deals APIs - 28/11/2025.
- Recycle Bin APIs - 16/12/2025
- Zia Assistant API - 18/12/2025
Additional Updates
- We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
- Our Postman Collection is also updated to include the latest V8 APIs.
- API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.
Introducing "OpenAPI 3.0.0 Specification" support
As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.
Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25
We believe you’ve found our
Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.
Last year, Postman chose us as one of the winners of the
Best API Award. This year, we’re excited to be a part of the
Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.
Cast your vote here!! Voting is open only until
17th April.
We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
Happy exploring!
Zoho CRM API Team
Recent Topics
Emails not being received by @hotmail.com, @outlook.com and a few others
When I try to send emails from zoho mail to people with email addresses ending @outlook.com and @hotmail.com (and a few others), I get a 'delayed' automatic email and then a few hours later, an 'undelivered' automatic email. This has started a few months
scroll bar for far left of screen
I am unable to even see the scroll bar to the right of "inbox" etc on the left; it is stuck at "streams" and I can't get to inbox or anything else. It would help if it could be made a lighter color as the black or dark grey can't bee seen.
OUt of office every friday
Hi, I tryed to configure my out of office, because i'm not working or emailing on fridays. But when i select only friday as unavailable day, the out of office still sets for the whole week. What am I doing wrong?
Signature line
How do I set signature line in email
Zoho email
I cannot send email to mail.ru
【参加無料】東京 Zoho ユーザ交流会 NEXUS ー CRMで始めるマーケティング事例 / AI活用法(Zia Agents)
ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 3月27日(金)に東京、新橋で東京 Zoho ユーザー交流会 NEXUS を開催します! 昨年度までより、さらにパワーアップして戻ってきました! ユーザー活用事例は、2人のユーザーさんからお話しいただきます。Zoho サービスの活用の幅を広げたい方や、他のユーザーの利用法を気軽に知りたい方など、多くの方にとって学びのあるセッションになること間違いなしです✨ また今年は、これまで以上に、AI機能にも焦点を当てて行く予定です。 初回として、Zoho社員からZoho
Issue Exporting Data – CSRF Token Invalid Error
Dear Zoho Team, We are experiencing an issue when exporting data from our Analytics workspace. Whenever we attempt to export data from our analytical pool, the system displays the following alert message: Alert Message: The CSRF token is invalid. It could
Deluge Learning Series – Client functions in Deluge | January 2026
We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the
Zoho Mail 505 error I can not send email
Hi, I’m having issues sending emails from my custom domain email address. When I send emails to Outlook addresses, I receive an “Undeliverable 505” error. However, emails send and receive correctly when I use Gmail. This is important for my business,
Multiple MFA Methods
With SMS-based MFA methods being discontinued, there is now no way to have mutliple MFA methods. I'd like to add my zoho account on two seperate phones using the Google Authenticator app. In the https://accounts.zoho.com/home#multiTFA/modes you can only
Reuse Standalone Function
I noticed that there's a missing information in documentation to reuse a standalone function and it is because the parameters require an argument. Here is my code and it is working. response = invokeurl [ url: "https://people.zoho.com/api/v3/function/sample/execute"
Domain renewals
Need to know how hoe to renew the domain
MX shopify problem
hello, i added all MX values in my shopify DNS - it shows those values on the shopify panel + your toolkit. I tried to send some email and it works, however on my gmail it says they cant verify this email. When i try to answer into my domain's email -
Best Way to Manage Email Notifications While Running a Strategy Website
I am currently managing a content-based website, and I use Zoho Mail for handling contact forms, user queries, and collaboration emails. One challenge I am facing is organizing incoming emails efficiently, especially when messages come from different
What is the maximum email domains ?
I help manage about 20 associations and I'm looking for a way to centralize them in one place. Does Zoho Mail pro or enterprise support 20-30 domains for 3-5 users each?
Add to Workdrive filter
I'm trying to create a filter that will upload attachments in emails and the e-mail body to a folder in workdrive. I am able to do one or the other (attachment, or e-mail content), but not both. I first tried it using the "Email (EML) + attachment" option.
Forgot my admin Panel Id and password
Sir, I have an account , where a domain mycityestate.in is added for Zoho email , now it is hard for me to manage email because i have forgotten the Email account and password registered with Admin Panel of Zoho. Just need email name which is registered
MCP no longer works with Claude
Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
Image Compression Options
Much better if we have level of options to compress the image [20%, 40%...] We are dealing with service reports daily that has before and after photos (image field)- the file size too large and one thing, the current limit is 10mb or 15mb for report
Pass shipping info to payment gateway Zoho Books to Authorize.net
For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it
Knowledgebase SEO
We have a custom-domain mapped help center that is not restricted via login. I have some questions: a) will a robots.txt file still allow us to control indexing? b) do we have the ability to edit the sitemap? c) do category URLs get indexed by search
Problem with CRM Connection not Refreshing Token
I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to
New Features: Repeat Last Action, Insert Cut/Copied Rows/Columns and Hyperlink
You might have noticed the constant updates to Zoho Sheet of late. Here are 3 more features that have been added to Zoho Sheet recently: F4 - Repeat Last Action Insert Cut/Copied Rows and Columns Insert Hyperlink Here is a screen cast demonstrating each of these features. Read further below to learn more about these new features. F4 - Repeat Last Action: You can now repeat the last action you made on your spreadsheet by using the keyboard shortcut, F4. It is quite handy and helps you get your work
Need help getting my mail on iPhone and Tablet
I need to access my Zoho mail via the iPhone Mail app. I have entered the login name, password and the incoming and outgoing servers, which my Mail Settings page says are imappro.zoho.com and smtppro.zoho.com. The iPhone keeps saying it cannot authenticate.
Add an background image to an email template in CRM
Hi all, We wants to put an background image behind all our email templates. Is there a way to import this thru html. If i put the option background image in <body style="background-image:...</body> and i look to the preview it shows our background, but
Is there a way to show contact emails in the Account?
I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
How do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
Copy contents of File Upload Field into Workdrive
Hello, I have set up our CRM so that a Workdrive folder is automatically created for each Deal via workflow, this adds the id of the folder into a dedicated field. We also have a field on each Deal called 'Approved Layout', which is a file upload field.
Deleting a memorized email address
How can I delete a memorized email address? Even though the address has been deleted from Contacts, Zoho mail still auto suggests the address when typing it into the TO field. Thanks!
ZeptoMail API
Hello Since today, we experience issues with the ZeptoMail API. When trying to send e-mails using: https://api.zeptomail.eu/v1.1/email we receive the error: (503) Site unavailable due to a traffic surge. Please try again shortly. I kindly ask you to identify
553 Relaying disallowed. Invalid Domain - gzkcompany.ro
Hi there, Can you please assist me in getting the right domain settings? I just renewed my domain subscription, after expired and i got error: 553 Relaying disallowed. Invalid Domain - gzkcompany.ro Zoho mail can receive emails, but its impossible to
Not able to receive emails for a while
I am not able to receive emails for a while now.
Confirmation requested: eligibility and process to downgrade to Forever Free — tenant bigbanghawking.com
Thank you for your reply. I am testing Zoho Mail from Brazil with the tenant bigbanghawking.com (endpoint: mail.zoho.com) and we are currently on the Premium trial that expires 21/01/2026. Before deciding whether to pay or cancel, I need written confirmation
Zoho API v2.0 - get ALL users from ALL projects
Hello, I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first. Same thing with projects. If i want to get all projects, I would need to get all portals first. The problem with this aproach is that it consumes a lot of time and resources. I want to ask if there is another way of getting
الموقع لا يقوم بالسداد
السلام عليكم ورحمة الله وبركاته وبعد من أمس وانا احاول السداد للدومين YELLOWLIGHT ولا اتمكن من السداد اقوم بتعبئة جميع البيانات ولكن دون جدوى يطلع لى حدث خطأ ما
New in Office Integrator: Enhanced document navigation with captions and cross references
Hi users, We're pleased to introduce captions, table of tables and figures, and cross-references in the document editor in Zoho Office Integrator. This allows you to structure documents efficiently and simplify document navigation for your readers from
Where Do I set 24h time format in Cliq?
Where Do I set 24h time format? Thanks
🎉 ¡Seguimos trayendo novedades a Español Zoho Community! 🎉 Confirmada la agenda y ubicación para los Workshops Certificados
Si todavía no te has hecho con tu entrada para nuestros Workshops Certificados del próximo 26 y 27 de marzo o, por el contrario, estabas esperando que confirmáramos dónde los celebraremos, ¡este post es para ti! 📍¿Dónde nos vemos?📍 Nuestros Workshops
User is already present in another account error in assigning users to marketing automation
Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?
How do I get complete email addresses to show?
I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showing
Next Page