Zoho Email Customer Support

Hey out there- I did something really stupid. I deleted a couple of our employees email accounts.
I can't be the only idiot trying to manage an email system. I have been trying to get some help
from Zoho. Yesterday they told me over the phone that they could recover the account(s). (yesterday it was
only one ..now it's two). Now I'm getting emails saying, "what was that email address again?" Oh right
I was also told that it would be taken care of by the team that works days and it is midnight in India. Well
it's midnight in India again and I these accounts haven't been restored.
Any help would be appreciated.

Thanks