Our site has been inoperable since at least November 10th. I have made numerous calls to technical support to get an update. EVERY time I call, I am being told the same thing...they are working on it. Give us one or two more days. It has almost been a month and we cannot sign up new customers or receive orders. We are dead in the water. When I ask to talk to the next level, I get transferred and talk to someone and then eventually get absolutely no where. I am at a loss right now and don't know what else to do other than shutdown the website and rebuild somewhere else......very frustrated.