This May, we are glad to unveil new capabilities in Zoho Payroll that simplify your payroll activities. Here's the list:
Let Employees Choose Their Tax Deduction Method for One-Time Payments
Calculate variable earnings based on percentage of CTC
Carry forward unclaimed reimbursements and encash them quarterly
1. Let Employees Choose Their Tax Deduction Method for One-Time Payments
When making one-time payments, such as bonuses, the manner in which tax is deducted makes a significant difference to an employee's take-home pay. With this new feature, you can now provide employees with the ability to decide how they would like the tax deducted from such payments.
Your employees can choose from the options you provide from the employee portal. You can give them three choices:
| |
| The full tax amount is deducted at once. The remaining amount is credited to the employee. |
| The full bonus amount is credited upfront. The tax is deducted in future months. |
| An amount specified by the employees is deducted during the time of disbursement. The remaining tax is deducted in future months. |
Here’s how you can implement this for the employees in your organisation:
- Go to Pay Runs on the left sidebar.
- Click Create Pay Run in the top right corner and select One Time Payout.
- Select the one time component and when you would like to pay the employees.
- Select the Allow employees to select their tax preference checkbox.
- Select if you want to allow ad-hoc based tax deductions.
- Set a deadline for employees to submit their tax preference.
- Click Save and Continue.
- Add employees to the one time payment and click Continue to Payroll.
- In the one-time payroll screen, click Allow tax preference in the top right corner.
Note: For employees who do not have access to the employee portal, you can select their preferred tax deduction method by selecting the employee.
Your employees can now log in to their portal and choose their preferred tax deduction method.
You can also opt to lock the ability for employees to submit their tax preference before the deadline date, if required. To do this:
- In the one-time payroll screen, click Lock Tax Preference in the top right corner.
Your employees will no longer be able to submit their preferred tax deduction method. Once the deadline has passed, the ability for employees to submit their tax preference will be locked automatically. However, you can choose to extend the deadline for employees to submit their tax preference. Here's how:
- In the one-time payroll screen, click Extend Tax Preference in the top right corner.
If you want to have a backup, you can also export to download the tax preference.
2. Calculate variable earnings based on percentage of CTC
Variable earnings are earnings that are not fixed and vary based on the performance of an employee. In Zoho Payroll, you can now calculate these variable earnings such as bonus based on percentage of CTC (Cost to Company) of an employee.
For example, you have two employees - employee A and employee B - in your company. For employee A, you want to calculate their bonus based on 5% of their CTC. For employee B, you want to calculate their bonus based on 10% of their CTC. Here's how you implement this in Zoho Payroll:
- Navigate to Settings > Salary Components.
- Click Add Component in the top right corner and select Earning.
- Select Bonus as the earning type.
- Select the Make this earning a part of employee's salary structure option under Other Configurations.
- Select Percentage of annual CTC as the calculation type.
- Add other details about the bonus.
- Click Save.
Once you've saved this earning, you associate it to an employee by including one-time payments as part of their salary structure.
- You enter the bonus percentage as 5% of annual CTC for employee A and 10% of annual CTC for employee B.
When the pay run is processed for the variable earning, the bonus of 5% and 10% of annual CTC will be calculated for employees A and B respectively.
3. Carry forward unclaimed reimbursements and encash them quarterly
You can now choose to carry forward your employees' unclaimed reimbursements and encash them on a quarterly basis.

This feature is currently in early access. Contact support@zohopayroll.com and we'll enable this feature for you.
For example, let's say you want the telephone reimbursement that, when unclaimed by employees, gets carried forward and encashed at the end of the quarter. Here's how you can implement this in Zoho Payroll:
- Go to Settings and select Salary Components.
- Switch to the Reimbursements tab and select Telephone Reimbursement.
- Enter the other details and select Carry forward and encash quarterly for the How do you want to handle unclaimed reimbursements? field.
- Click Save.
The unclaimed telephone reimbursements of your employees will be carried forward from the beginning of the year and will be encashed at the end of the quarter.
That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.
If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.
With a shared purpose,
The Zoho Payroll Team
Recent Topics
emailing estimates
Shows up in the customer mail logs as sent but nobody is receiving them, even when I send them to myself I don't get them ??? Something wrong with the mail server or my end ?
Powering Customer Support with our women
In Zoho Desk support, women make up 50% of our team. We see this as one of our strengths, reflecting the spirit of this year’s theme, "Give to Gain". Our women find their balance Women carry many responsibilities — they represent frontline support, lead
How to use OR when filtering using two fields
I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.
Mobile phone version not working well
I am working on the Zoho Site Builder. In the preview the desktop version looks okay, but in the mobile phone preview many words are cut off in the weirdest (wrong) way. How can I fix that?
Zoho - Please explain difference between Thread view and Conversation view on Ticket
I have reviewed the help document here but am still not clear on the difference between the two views. As an example, I just had a back and forth on a ticket: - Customer emails support email. - I email back from Desk. - Customer responds back. - I email back from Desk. On the upper left drop down box on the ticket Zoho Desk now says this is "4 Threads" and "4 Conversations" . How is that 4 threads?? By my count it is 1 thread and 4 conversations (assuming by "conversation" Zoho means number of total
Can't rename groups on Mac desktop app
I'm working on an up-to-date Mac with a freshly downloaded Notebook app. I'm trying to rename a group within a notebook. Here I have, left to right, a note, a group, and a note. I select the group. On the top left, I select Action. On the dropdown, "Rename"
Zoho Forms - Feature Request - Year Field
Hi Zoho Forms Team, You currently have the following date and time fields: Date Time Date and Time Year and Month It would be useful if you could include a "Year" field For example a recent application I completed said "What year was your house built?"
I need help to take Reports for tickets moved between departments.
Hi, I need help to take Reports for tickets moved between different departments. Pls guide Shyam
Export to excel stored amounts as text instead of numbers or accounting
Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
Increase Round Robin Scheduler Frequency in Zoho Desk
Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operates
Automation #6 - Prevent Re-opening of Closed Tickets
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Typically when a customer submits
Zoho Desk EU slow/unresponsive
Has anyone else got issues with ZohoDesk today in the EU? It takes an age to come back and if you do start typing something and try and send or save it looks like it times out. We are also getting this pic. ot I can't see anything on https://status.zoho.eu/
EU DC Partial Outage Resolved: A Detailed RCA
Incident Summary Due to an overload on one of the nodes in the EU DC for Zoho Desk, the system was unable to handle the heavy load, causing a slowdown in requests and resulting in a partial outage for customers with data residing in that node. On May
Use Zoho Creator as a source for merge templates in Zoho Writer
Hello all! We're excited to share that we've enhanced Zoho Creator's integration with Zoho Writer to make this combination even more powerful. You can now use Zoho Creator as a data source for mail merge templates in Zoho Writer. Making more data from
Perfomance Management - Zoho People
Hi team, I am looking for performance management data such as KRA, goals, feedback, appraisals, etc., in Zoho Analytics. However, I am unable to find these metrics while editing the setup. Could you please confirm whether these fields are available in
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
Zoho Mail iOS app update: Display recipient's nickname on contact suggestion
Hello everyone! In the most recent version(v3.3.1) of the Zoho Mail iOS app update we have brought in support to display recipient's nickname in contacts suggestion. Please update the app to the latest version directly from the App Store or using the
Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si
Zoho CRM Case Notes - Share to Customer
Hi team does anyone know the Api to set a note, against a case, to shared with customer? i cant seem to find it cheers
Zoho Forms - Feature Request - Past Into Scanning/OCR Field
Hi Zoho Forms Team, You recently introduced the OCR/Scanning field which I have found great use for with one client who receives work orders as a screenshot from one customer. I want to raise a feature request here which would make that field even more
Synching changes to Stripe when changes are made in Zoho Billing
We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated
Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM
Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients
Depositing funds to account
Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
Is Zoho Sites still actively being developed?
Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace
FSM integration with Books
Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
web to lead
Can anyone help me how to create web to lead from zoho marketing automation
Introducing Workqueue: your all-in-one view to manage daily work
Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
UI issue with Organize Tabs
When looking at the organize Tabs window (bellow) you can see that some tabs are grayed out. there is also a "Add Module/Web Tab" button. When looking at this screen it's clear that the grayed out tabs can not be removed from the portal user's screen
I created a signup form in Zoho Marketing Automation with the correct field mapping, but the data is not being reflected under Leads in Zoho CRM.
web to lead from zoho marketing automation
Pasted Images not being embedded in custom mail
Hi, I'm making a custom report by email based on commentaries. I have the email ready, all working great except for images that are being pasted in the commentaries. Zoho deals with them as temp images and so it requires authentication to view them, something
Kaizen #232 - Building a Ticket Escalation Mechanism from Zoho CRM
Howdy, Tech Wizards! Picking up the thread from last week, we will continue our Zoho CRM and Zoho Desk integration. In Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM, we built a Related List widget that displays open Zoho Desk tickets within the
Inactive License for free account.
I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
Deluge scripts
Why is there not a search function to make it easier to find the script of interest when modifications are required.
Zoho Sheet for Desktop
Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
Zoho Books (and other Finance Suite Apps) - Clickable Item Name on Invoices and Reports
Hi Zoho Books team, It would be really helpful if the Item Name on Reports were clicable to take me to the item. The same on Invoices, often I am looking at an invoice and I want to look at the deails of a product. A link here would be helpful to jump
Zoho Books - Payment Gateway - Revolut
Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.
Searching for an item from within an invoice should show any item containing the string, not just those that begin with the string.
Hello, I've found myself becoming increasingly frustrated with the limited line-item seach when adding new items to an invoice. The problem is that the characters being typed are only being matched from the beginning of the item name. This might be usable
How to Rank Tables by Row Count in Descending Order
I am trying to understand the consume of lines that grow up so fast in the last week. Is there any way to create a pivot table or query to get TABLE NAME LINES in descending order?
Dealing With One-Time Customers on Zoho Books
Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
Next Page