Unattended Installer with msi Extension for Group Policy Mass Installation
When the unattended installer has an MSI extension, it can be rolled out with native Group Policy in a domain. The EXE version cannot be (that I am aware of).
Tie Zoho Assist unattended client to Zoho Desk contact
The Zoho Assist integration with Zoho Desk is pretty neat. However, for us, we make use of unattended installations far more than ad-hoc support requests. If it were possible to link an 'Unattended Access' machine to a contact in Zoho desk, that would mean we could launch straight in to their machine from the ticket without having to send an invite to the user to run software that is already installed on their machine. Is this something that is on the roadmap?
Unattended Client List with Folders for Organization
It would be nice if I could organize unattended computers into multiple folders. I don't see a way to do it today
Send username/password to unattended computer
There are no current option to copy paste credentials to remote computer with HTML 5 technician console, and with activeX console there is options to send keystrokes but it doesn't work When connected to unattended computer if it's locked or logged off and asking for credentials We would like if there could be on the left side of menu in HTML5 console , just like there is send ctrl+alt+del, option to send username and passwords with 2 boxes where you can copy paste credentials and then send them
Last connected time and IP
Hi, I have been using Zoho assist as an alternative to LogMeIn for the last 5 months and I must say it is a great product - it achieves almost everything I need. It would be nice however to have more information on the "My Computers" list. If the computer is Offline, it would be helpful to have the information of when that computer was last online. This kind of thing would help me diagnose internet and network connection problems on client PC's. It would be helpful to show the current, or last connected
Recording Control - start/stop functionality + local saving
We are currently exploring Zoho Assist as an alternative to our current unattended access software. One feature that would allow us to look at the professional version of Assist vs standard is the recording feature. However, there are a couple of options
Zoho Assist session recording
It would be nice to have possibility to exclude some computers or users from unattended session recording.
Unattended Sessions - Groups and Access
I would like to see Groups to organize Unattended Computers (what is currently labeled "My Computers") and a way to restrict access to individual users to specific groups.
Unattended Remote Access Suggestions
Hi, we are currently evaluating Zoho Assist as a replacement for Net Support, there are a few small issues which I believe would be helpful if they could be implemented in future releases. 1) On the client computer I can see that there is the option to "Block Access" however the default state upon reboot is to allow access. While I can see the benefit of this for accessing servers etc which are mainly unattended we do have circumstances where I am sure clients would feel more secure if they were
Unattended Sessions - Username
Would be nice if the unattended session included the logged in username of the computer at the time. It would make identifying with computer we need to look at in the unattended.
Full File Browser Functionality
Right now users can select a specific file to transfer across. It works fine for single files. For more complex tasks it would be extremely helpful to have a view that showed a full file browser of both the local machine and remote machine side by side and let you browse and select files & folder to copy across. This is the one feature that keeps us from moving fully from Logmein Rescue for unattended access, and we hope this feature it's coming.
Unattended Sessions - Chat and File Access
I would like to see the ability to start a "Chat" or have File access without having to take remote control of the computer.
Device search
1. When searching devices , it would be nice if it would also show results with all devices from group with that name. To clarify, if we type Zoho in search devices, and there is group named Zoho with devices that don't have Zoho in their name they don't show in search results now. We understand there is group search, but it would be more simple with just one search. 2. And in search results if you could add column with group name, so when searching for example name like server it show
Overview for unattended access
Hello, we have hundreds of clients in dozens of groups. When starting the overview of unattended access, you get a) the clients of your default group or b) all clients The most needed and most sense besides favorites would be c) all groups (not all clients
How to grow My domain hosting company?
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