Ship via Carrier Not Working Since Commerce Update
Since the recent update to the Commerce platform, I can no longer use the ship via carrier function. It will take me to the address screen and let me verify them but when I go to save and move tot he next screen it will not do anything. This is happening
wishlist
I need to know where to find the wishlist function in Zoho Commerce
Taxes... again.
After reading the recent addition to the knowledge-base article at https://help.zoho.com/portal/en/kb/commerce/user-guide/settings/general-settings/articles/types-of-taxes, I feel compelled for the fourth year now to reiterate the glaring omission in
Website is down - need immediate action - not able to instal SSL certificate
Hello Team, We are facing trouble in installing SSL. Certificate issued by GoDaddy, we are not able to add SSL. Please need an immediate action.
Cannot add variants for an existing product through import?
Argh!! Seriously? (As Bryan is pulling his hair out.) As anyone might guess after reading other forum posts of mine, I'm usually very pro-Zoho, I'm a huge fan of Zoho, I think it's a good company with good people and have a good product. But I really
Credit card issue
Hi guys, I have two payment method enabled, Stripe (Credit Card) and Paypal. If customer select Credit Card at checkout ZC open Paypal page. We notice this issue just now....someone have some problem? Thanks,
Integração do Zoho CRM no Zoho Commerce
Eu me conecto à minha organização "StandTurbo" do CRM: E depois em " Módulos a serem sincronizados " escolha o módulo " Produtos " para inserir automaticamente todos os meus registros do módulo produtos no site: Escolho as opções que quero sem haver nenhum
ZOHO COMMERECE SITE VISUVAL PROBLEM
NOT EDITING ZOHO SITE, ITS SHOW BLOGS PLEACE CALL BACK KANNADA LANGUAGE CUSTOMER SUPPORT
Price lists not integrated from Inventory to Commerce unless top tier?
I am today very angry/ flummoxed to discover that price lists are not integrated from inventory through to commerce unless you are on top tier? After using a trial version of commerce to set up a B2B portal for a few weeks where 'price lists' were available
US Home-Rule State Tax Compliance (again)
Ow... I think my eyes just rolled into the back of my head. If we were to read the above text word-for-word when the above text states, "Zoho Commerce is compliant with all state taxes in the USA.", and ran it through the truth-o-meter... well... then
Can't figure out how to set up taxes in my state - using local addresses.
Hello, I have seen some OLD threads on this when searching but nothing new. I am in Washington State. Here we have sales taxes based on the address the customer receives the goods at. When I started I was all local so it was easy, now I am expanding into
Mobile Sign Up with OTP
On the sign up form.. can a simple mobile number OTP based registration be enabled
No cart\member portal in mobile version?
Hello! After we have published our Zoho Commerce site, we noticed that cart and member portal buttons are completely absent in the mobile version. They don't appear in the menu even after anything was added to the cart. So is there any way to make them
Stock Based Sort-by option in Category Pages
In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an update
custom domain
Hi, I had configured my custom domain (mandarmarathefineart.com) for use with Zoho COmmerce store. Due to some problem at the domain registrar end I need to remove the custom domain and recreate it so that I get the CNAME values to be used in the DNS
Message/emails To Customers Fails
Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject text
Website looks wrong or appear differently than they should
Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-
Unable to customize product pages in site builder
I am currently creating a website for my business. Using site builder i am able to do customization for the homepage alone. If I click other menu options ie vegetables is one of the menu. I am not able to do any customization. The problem is image size is big i want to reduce. I am struggling to do. Can you help me how to do it.
Zoho commerce is broken!
The add to car button is broken, it does nothing. Help please.
Zoho Commerce hangs at checkout
Zoho commerce hangs on checkout at the first page when contact details are entered into the first screen making it unusable. Anyone else have this issue? Any fixes?
Zoho products not talking to each other
Team We have both zoho books and zoho commerce subscription. When there is unused credit it the customer name, natural expectation is that it should be reflected in zoho commerce, when the customer places the next order. Unfortunately this is not the
No App for Store Owner
Zoho Team: As a store owner, I do not have an option to checkout how my store is performing on an mobile app. While accounting on zoho books can be done on the go when can one expect similar features in Zoho Commerce?
¡Very disappointed with ZOHO COMMERCE!
We are very upset with Zoho Commerce. We have created an application and we are facing a lot of problems to connect Zoho API, in fact the API is incomplete. The login and registration area is impossible to show in our APP. After a month of exchanging
Layers of Discounts in Zoho Commerce / Zoho Inventory
Hello, We use Zoho Commerce as our B2B online portal and Zoho Inventory for our inventory. We have our Franchise as our B2B customers. We sell Automobile Spare Parts. In Commerce, we have already set Individual Spare Parts as Items, The Car company to
Product Management based on Manufacturer
Hello, We are an Automobile Spare Part supply company. We have almost 20 suppliers who are manufacturers of spare part. Cumulatively, we have more than 100,000+ products from our 20 suppliers. The manufacturers release their price list after periodic
Zoho Commerce Mobile Version not working
today Many option in Zoho Commerce Mobile not working like Sign-in, Signup, Menu etc. Please look into the matter urgently.
Cart Weight on Invoice
Team: I would like my zoho invoice to show the cart weight from zoho commerce site. How can this be done?
Cannot sync Inventory to more than one store
We have one Inventory in Zoho One and 2 separate web sites. We need the ability to choose which site a product will sync to. We cannot sync all products to both stores. We also cannot have more than one Inventory account as we integrate with Books. Maybe sync each warehouse to an individual store? Without this facility we cannot use Commerce at all.
Composite Product (kit) - Dynamic Pricing
I am setting up Composite Products for item kits that I sell. I also sell the items from the kit individually. Problem is when pricing changes on an individual part, the Composite Product price does not change meaning when the cost of item # 2 in the
Checkout can't be done
Hi guys, yesterday several customers report us that checkout can't be done. Issue is related to error: "wrong address" but we think the reason is that missing Last Name in checkout. As you can see in screenshot there is two time First Name field and missing
Line items of the same Item ID should not be automatically consolidated, as it fails to recognize variation in custom fields, as well as distinct items of the same ID sold in varying units of measure
It appears that Commerce will always consolidate line items of the same Item ID. This presents problems in a couple of different ways as described below... Scenario 1: Someone creates an order adding more than one item of the same Item ID, but each
Rechnung in Books trägt den Status "gesendet"
Eine Bestellung geht in Commerce ein, der Versand wird manuell als "versendet" markiert. Wenn der Versand abgeschlossen wurde, führt das in Books dazu, dass eine Rechnung erzeugt wird, deren Status "gesendet" lautet. Die Rechnung wurde jedoch gar nicht
User assigned to Commerce and cannot unassign
I have a user that is no longer with us and I am trying to deactivate his account. The problem is when I try to unassign him from commerce I get an "Error Occurred!" message. And if I try to deactivate him I get another error message stating "Unable to
Problem whith max upload file
Good evening, Within our e-commerce we have a section for downloading pdf catalogs, but some of them exceed the weight proposed by ZOHO Ecommerce. Could you extend the maximum upload or tell me how to do it? We have tried with WordDrive but it does not
Commerce Newsletter Element
I've added the newsletter element to my site and have been testing. At the moment a confirmation email is sent out from mail1.zcsignup.eu. This mail server is filtered out as spam by both Gmail and Zoho mail itself. My domain is verified with spf and
Problem with menu in responsive mode
Hi there, How can i fix this in the main menu? The idea is to see it full screen or at least in a correct way. I haven't made any changes, I just chose a template with that header.
Products with variant
Hi guys, this morning my product page with variant have a white circles instead of variant name. What's happened?
Coupon in der Artikel-liste nicht mehr sichtbar
Wir haben einen Gutschein angelegt, der Rabatt wird nun nicht mehr bei der Artikel-Liste gezeigt. Nun noch im Artikel selber
Offiline Payments
Hi guys, we use cash on delivery and bank prepayment. Can you confirm that only 1 can be configured? Or there is a way to configure 2 offiline payments? Thanks,
Unable to add all the countries and states into a single Shipping Zone
Hello, In order to be able to sell internationally, it's my intention to have shipping calculated "on the fly" using EasyShip or ShipEngine, and allow customers the ability to choose the shipping method they desire based on the rates provided among a range of available carriers. Currently there does not appear to be any way to override shipping charges in the system programmatically. (Please let me know if there is). To this effect, I'm going to handle the shipping as a separate transaction - perhaps
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