Extract first and last name
I am trying to build a custom function in Flow, when a new Zoho Booking is added I want to split the Name field into first last name. I understand the function needs to be a string and this works but I am unsure how to write this in the flow script. result
I live a webhook of zoho flow and I don't know how to respond with the following json {"fulfillmentText": "Text"}
dialogflow sending me data to the webhook, I do searches in my zoho application and at the end of my flow I need to give this answer to dialogflow ... I don't know how to configure the webhook response! how is it done? This is the answer I need to send
Line formatting in data coming from Zoho Flow
I have a flow that creates a zoho desk ticket. The text is not formatted with line breaks once it arrives at Zoho Desk. How do I force line breaks?
Flow based on New Deal - layout field problems
Hi. I've built a Flow to create a Deal-specific folder within WorkDrive. It works except for referencing the Deal's layout. In my Zoho CRM, there are two types of Deals (separated by layout). For my Flow: Trigger on New Deal Then, I call 'Fetch module
Creator to WorkDrive workflow | Missing "Upload file" WorkDrive action in Flow or not?
I am trying to build a Creator app with a form through which files can be uploaded to WorkDrive and simultaneously added to a Creator database. As far as I understood, automating this Creator-WorkDrive workflow can best be done with Flow, offering greater
Zoho Flow and Slack emojis
Anyone have an luck with using slack emojis in zoho flow? When I send :smile: in zoho flow to slack, the message just says ':smile:' the mentions '@user' don't resolve either.
Emoticons to Slack in Zoho Flow
When using the Slack integration in Zoho Flow, is there a way to send emoticons in the message? When I tried :emoticon: it didn't translate it to the emoticon.
Filter Statuses by Project in Jira "Issue Status Updated" Trigger
Hi Zoho Flow Team, Hope you're doing well. When using the Jira "Issue Status Updated" trigger in Zoho Flow, after selecting a project from the "Project" dropdown, we need to choose the "Status Changed To" parameter from a dropdown list. However, this
String field that contains html code to email
Hello everyone, We've created a zoho flow that takes some input from the user (some keywords from a multi pick list) and sends them to a zoho flow which uses an ai prompt to create an email based on these keywords in an html form (e.g. use of <p>, <b>,
Changing salesorder_number via zoho flow
For some reason updating salesorder_number via zoho flow does not stick. Flow is triggered by new sales order filtered by sales channel update sales order: PO#: CX${trigger.reference_number} Salesorder_number: CX${trigger.reference_number} PO# successfully
Add Facebook Pages Triggers and Actions in Zoho Flow
Hi, We would like to request an enhancement in Zoho Flow to support Facebook Pages triggers and actions. Why Facebook Pages Integration is Important Facebook remains one of the most significant social media platforms for businesses, offering powerful
Add Atlassian User Management API Actions to Zoho Flow
Hi, We would like to request the addition of new actions in Zoho Flow to support Atlassian User Management API calls. These actions would allow administrators to manage users effectively within their organization. Requested Actions: Deactivate Managed
Add LinkedIn Triggers and Actions in Zoho Flow
Hi, We would like to request an enhancement in Zoho Flow to support LinkedIn triggers and actions. Why LinkedIn Integration is Important LinkedIn is a crucial platform for businesses, providing a professional space for networking, brand visibility, lead
Delay not accepting fraction of hours?
Hi, I have a simple flow, triggered by submit in a form. I set delay of 7.5 hours & then 16.5 hours each one sendingme an email. Having reviewed the flows, I see that the durations was just 10 hours, which confused me? I have to assume that 7.5 hours
Schedule Flow on Last Day of Month
Is there a way to schedule a flow to run on relative terms like last day of month, first Monday of month, 5th day of month, second Tuesday of month, etc?
Creating event in Outlook calendar from project is not formatting the date correctly for 'All Day' events
As you can see here, Flow is meant to be formatting the date like yyyy-MM-ddT00:00:00 for an 'all day' calendar event in Outlook. Note specifically that it is meant to append the date with 'T00:00:00'. But this is not happening, it is only formatting
Fetch user name from a module.
I am trying to send a cliq message in cliq that should have the creator user's name, the modified user's name There is a Created by field (System) in a books custom module. My requirement is to show the created_by user name in the cliq message. Though
Updating Woocommerce Variation Products Prices Via Zoho CRM
I can update product prices with this flow: But I can't update variant products. I got a code from Zoho for this, but I couldn't get it to work. It needs to find the product in the CRM from the SKU field and update the variation with the price there.
Celebrating 100+ WordPress Plugin Integrations in Zoho Flow
Hello everyone, We are excited to share a major milestone with you—Zoho Flow now supports over 100 hand-picked WordPress plugin integrations! The Zoho Flow plugin in WordPress has reached 4000+ downloads as well. This achievement comes just seven months
Add Actions for Managing Shared Mailbox Access in Zoho Flow
Hi, I hope you're doing well. Currently, in Zoho Flow, we can automate various actions related to Zoho Mail, but there is no action available to add or remove a user from a shared mailbox. Feature Request: We would like Zoho Flow to include actions for
Multi-Select Flow Between Modules
Hi, I have a Multi-Select Fields in my "Clients" module in Zoho CRM. Whenever that fiels is created or updated, I want it to reflect a similar field in my "Enrollments" Module -- so they match. I keep running into JSON errors for some reason. The main
Unable to fetch ticket by custom field value
I'm trying to set up a Flow to fetch a ticket based on a custom field value. This seems like it should be pretty straightforward, but it's not working for me. I keep getting an error saying Zoho Desk says "Extra query parameter 'cf_creator_record_id'
How do I use Deluge to search a Ticket by its Account?
Usecase: with Zoho Flow, my task is to filter Tickets in Zoho Desk based on a few criteria and then use that information to edit and invoice in Zoho Billing. To achieve that, I'm using the Deluge search API to get all tickets from each Account (our clients)
Zoho Analytics Triggers & Action Deprecation - Why So Much Manual Intervention Needed?
I understand that APIs evolve and that updates need to happen. However, the way that the Zoho Analytics update is being rolled out is making life on users very difficult. First of all, the whole idea of forcing users to manually reconstruct Flows with
How to extract URL parameters with Zoho Flow
Hello, I try to extract different parameters like UTM and Ads platform id like MSCKLID. Ex. mydomain.com/?utm_source=1234 They aren't necessarly all filed due to the usage of different platform. I have a field with the URL in Zoho CRM I have individual
How do I check when a date field in Zoho Projects has been changed from a flow?
I am trying to create events in a shared Outlook calendar based on a custom date field in Zoho Projects. And I have a trigger to create the event with the date from this field when the project is created. But if this date changes in Zoho Projects, I need
Zoho Flow custom functions "Error occurred while processing this request. Contact support for more details"
Any ideas why this is happening? Zoho Flow custom function...
Add Action to Remove/Delete Users in Jira
Hi, I hope you’re doing well. I noticed that Zoho Flow currently allows the creation of users in Jira, which is great. However, there is no option to remove or delete users from Jira through Zoho Flow. This limitation can be challenging when managing
Attach file uploaded via Zoho forms into CRM
Hi everyone, facing currently the problem that I like attach uploaded files from Zoho Forms into Zoho CRM. My approach was to use Zoho Flow but when using the Zoho Forms trigger, I receive the files in this structure: https://forms.zoho.eu/api/form/Testform/formperma/XXXXXXX/resthookdownload?filepath=/Testform/FileUpload1/12312312_Test_PDF.pdf
Invalid SupportPlan ID Create Contract error Zoho Flow to Zoho Desk
I get the following when trying to create a contract in Zoho Desk from a webhook from Zoho Flow. "Zoho Desk says "Validation failed for the condition : Invalid SupportPlan ID""
Calling Flows from other flows
Hello, I have to manage multiple flows, triggered by different webhooks. I noticed that all of them have common blocks (creating a CRM account or updating the account accordingly plus addind notes and tasks). I would like to optimize the flows. My idea
Enhance Zoho Flow's Jira Integration
Hi, I hope you're doing well. We would like to request an enhancement to the Jira integration within Zoho Flow. Currently, Zoho Flow allows us to create and fetch users in Jira, but it lacks essential functionalities related to user management within
Rate Limiting in Zoho Flow (OpenAI API)
Hi Everyone, We are facing some issues when using Zoho Flow as we have a deluge script running which is making external calls to OpenAI endpoint. Sometimes the response takes more than 30 seconds meaning the script will timeout. We want to implement a
Shipstation Flow
Hi, I use Shipstation for my shipping needs. Because Zoho doesn't connect to WooCommerce and Walmart, I don't have records of these orders in Zoho Inventory. Can I have the orders from these two marketplaces be sent to Zoho Inventory once they are shipped
Reporting Tags for Zoho Books Integration
When adding or updating a customer in Zoho Books via Flow, I cannot see how to add/update the reporting tags for said customer. Is this a shortcoming in Flow, or am I missing something. If it's not currently a feature, I would propose adding it. Flow
Gravity Forms, JSON, Webhooks and Zoho Flow
I have form that I use to populate a Module in Zoho CRM. When the data is sent back from Gravity Forms, it's sent back in this format (I've cleansed the data for privacy): {
4 : "email@email.com",
5 : "+61999999999",
6 : "emai2l@email.com",
Message as a bot to user now says: "The message recipient id sent in the API is your own user id. You cannot send messages to yourself."
Hi I used to be able to have a bot message myself in cliq when something happened . Now the connector Message as a bot to user gives me this error when testing: Zoho Cliq says "The message recipient id sent in the API is your own user id. You cannot
Zoho Flow reads record Tag as number instead of text string. How do I change it?
I have experience with flow and have a number of them working. This flow is supposed to add a record in a custom module when a Contact record is edited or created with a specific tag. Trigger criteria is "Tag contains 'Athlete' ". However, the flow does
Regarding Zoho flow trigger when zoho table record update
So I'm setting up automation to sync between Zoho CRM and Tables using zoho flow now I setup trigger when I update record in zoho tables and test it and in payload I got object of ids like key is id of each colum and that's fine but main problem is I'm
UI / UX Suggestion: Allow Users to Set Colors of Flow Steps
For those of us who set up complex Flows, it would be nice to be able to color-code different paths / branches for easier future interpretation or troubleshooting. This could take a variety of forms, either highlighting the textual name of the step or
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