Can receive but not send emails - just changed website hosting to WordPress
Our website developer is moving our website and changed the hosting. Since then we can receive but not send emails, and Zoho is showing that our DKIM is not configured. I've tried adding the TXT for DKIM to WordPress but still cannot send email. Any ideas?
Error: Account not Active
Hi, Getting Account not Active , For any support or queries, kindly contact support@zohomail.com while accessing my email. Everything else looks fine. Please fix
My Mail goes to Spam at exchange online
Hi, my Mails which are sent to office365 Accounts go into Spam. SPF and DKIM is set. Here is a raw test Email out of the Junk Folder of office365 sent from my account: kti
Zoho Mail Client is crashing when printing emails
The Zoho mail client is crashing whenever I try to print an email out. I've attached the log file.
I can't delete my account.
It's really annoying that something so simple as deleting my account is so impossible D: It claims I am not authorized to perform the action of deleting my account. Why do I want to delete it? I want to change my email's name. And yes, after trying EVERYTHING, the only possible way to change my email user name seems to be deleting my account and creating another. I tried creating another email and making it the super admin account, but the option to change the super admin was denied. I had a difficult
Can a closed Zoho Mail tab/s be reopened?
I closed a tab or maybe a couple tabs of previous email messages that I would like to be recovered. Is there a way to reopen them? Is there a history of previously opened tabs that can be accessed? Also, I have Zoho Mail open in different places, some
Zoho Mail tab limit
Sometimes the Zoho Mail tabs get consolidated into one tab that says "Restore [the number of] tabs." I know there's a limit of tabs that can be opened at one time. If the previously opened tabs gets consolidated, does that mean while those email messages,
Is it possible to send bulk email via zoho smtp ?
Dear Zoho, I wonder whether below scenario is possible with zoho mail: Sending newsletter emails to a website registered users (who can subscribe or subscribe to the newsletter) on a monthly basis, say, 25K emails at a time, but only one or twice a month.
Profanity Filter
Hi, is there a profanity filter in Zoho Mail? Or does Zoho mail allow some capability to import a list then somehow use that list of words in the filter or antispam settings? Thnaks
Outgoing emails to customers went to spam
We got big trouble with our company email that 4/6 contacts report that our mail went to spam. 1 customer even didn't receive our email. We tried to fix this problem configuring DKIM but some of our replied emails still went to customers' spam box. Does
Zoho work place and zoho writer loading issues
Hi, Many times we are facing Zoho workplace and Zoho writer loading issues. We can't able to work efficiently due to this kind of problems. Although internet connectivity good but Zoho gets struggling. So, please address these issues and rectify them
Tagged mails does not appear in IMAP.
Hello, How can i download these mails or move them in to folders with the tag? The web ui allows only 300 mails at the same time (we have a lot of mails) This is really embarrassing... Thanks
Block Type: Mail Outgoing blocked. Unknown
hi, Account Block Information Your account gabriel@portatilshoprd.com has been temporarily blocked. Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy. For any support or queries, kindly contact support@zohomail.com
Demora para receber e-mails
Olá, está demorando muito para receber meus e-mails na caixa de entrada. O que pode ser?
Incoming emails not working
My domain "tres60.co" is not receiving emails. We noted this is been going on for the last 4 hours. i've searched through the notifications here and on Twitter but seemsi'm the only one affected and Zoho has no "easy acces" to support
Remove my subscription of Zoho services from Auto renew
How can I check if my subscription to the zoho service is set on auto renew. I would like to remove it from auto renew mode
Domain treated as spam
Hi, I tried to add domains to Zoho. Unfortunately, one of the domains is being treated as spam. I can't even add it as an additional email address to my profile. Zoho Mail is useless if I can't handle personal domains. How can this problem be solved?
My customers mail is still inactive
We recently downgraded the mail plan from upgrade. Currently have 11 users and they are inactive Except 2 user mails and 2 user to be created. how do we solve this problem?
Our mail lands in the recipients SPAM
We have started to get problems with our outgoing mail. when we send to our customers our mail lands in their spam. is there something we can do about this?
Email text not rendering with correct charset (cyrillic)
There is a problem with rendering cyrillic characters in both the e-mail subject and e-mail body. In the case of the subject I get multiple question marks and the body of the e-mail gets characters like this: Ñ ÐµÑ Ñ . I have tested it with 3 other emails i.e. Gmail, Outlook, etc. but do not get the same problem. Can you please look into it and suggest a course of action that will solve the issue. Thank you!
DKIM Verification Failed - TTL (NameCheap)
hi! I have already set up the TXT records in Namecheap, but I don't know whats the TTL value. I keep getting the "Verification Failed" pop up. Can anyone help me with this?
unable to send mails
Hello, I hope you are doing well. I have an official account for my personal business of Best commercial blender. I use it to send and receive emails. Now, I am unable to send mails from here. Kindly, help me. Thanks.
Error on link Zoho Mail to Outlook IMAP
Recently some errors happened on my IMAP of Zoho mail to MS Outlook: 1. it suddenly closed the mail when I was replying an email to a certain time, all my drafted content lost... 2. when I send an email with attachment but the receiver got the mail without
Hi, how to reply a thread using Send Mail API?
Hi, I try to send email via Zoho Email API and find out there is no param to send email as a reply. The new email is always sent as new thread, not a reply email in Zoho mail. Is there anyway we can send email via API as a reply email? Just add 1 optional param such as "threadId" then we can solve this problem. Thanks PS: Btw, in this page: https://www.zoho.com/mail/help/api/post-send-an-email.html, the params "content" is missing in params table on the left (while it's included in sample request
All shared iCal events show up a month early
I am trying to share my calendar with Google calendar via iCal feed link and all of my events show up a month early there. RRULE seems to be set for month before. That imports it with a previous months day. See below: BEGIN:VEVENT SUMMARY:Igor's birthday DESCRIPTION: DTSTART;VALUE=DATE:20180625 DTEND;VALUE=DATE:20180626 LOCATION: IMPORTANT:0 STATUS:CONFIRMED COMMENT: UID:b507852743@facebook.com TRANSP:TRANSPARENT PRIORITY:5 CREATED:20170809T005523Z LAST-MODIFIED:20170809T005523Z DTSTAMP:20200525T091241Z
Loading zoho mail
Recently started using zoho for my startup. The mail often takes forever to load which is pretty annoying. I have to refresh it again and again. is that normal?
DKIM no verifica
Buenas Tardes Llevo dias intentando verificar el DKIM he introducido todos los datos de la manera correcta pero no consigo la verificacion. Mi dominio es : asepticperu.com Correo: info@asepticoperu.com Alguna recomendacion ?
E-mail não anexa arquivos nem baixa arquivos
Boa Tarde. Estou com problemas para fazer download de arquivos, o e-mail não faz, e ele não esta anexandor arquivos para enviar no e-mail. contato@distribuidoraalvorada.com.br
Links in text only emails are not clickable (new problem last 2 hours).
Started very recently, last couple hours, text only emails coming in are not getting clickable links. Very annoying have to copy and paste. Example the link at the bottom should be clickable, emails receievd 0038 GMT 21 May and before are fine, emails
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send any messages to all my contacts as mentioned on the picture below. Appreciate your help regarding this matter. Thank you.
Web form preventing the delivery due to a policy
I have a webform that sends email to a group alias that has gmail and zoho accounts. Only the gmail ones get the email, none of the zoho email addresses get anything. Here's the feedback from my hosting provider: As per checking, your mail server is
Not Possible: Zoho SPF w/ Amazon Route 53
When using Amazon's Route 53, it is not possible to setup the SPF as per Zoho instructions: @ v=spf1 include:zoho.com ~all It is not possible because Route 53 requires the domain be included as in: @imodel.com. v=spf1 include:zoho.com ~all Because the domain is included as in "@imodel.com.", Zoho will not verify this domain's SPF. Doe anybody have a work around? Any suggestions?
Microsoft Exchange ActiveSync working on Android but not on Windows 8 Mail / Microsoft Outlook 2013
I'm having trouble setting up my Zoho domain email (the one with up to 5 free users) using Exchange ActiveSync on my Windows 8 Mail and on Outlook 2013. But on Android using Exchange ActiveSync, it's working fine. Below are the settings I'm using: Under my Android device (Galaxy Note II on Jelly Bean 4.1.2) Domain\username: \[username]@[mypaiddomain].com Password: ************* Exchange server: msync.zoho.com Use secure connection (SSL) checkbox: checked Use client certificate: no check Under Windows
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Its saying email outgoing blocked and when we tried using the unblock me feature, it says there are no blocks in the account. Kindly help fix user id:50552307 貴公司在2021年5月11日鎖我的信箱一
Cannot create email account.
HI, Every time I try and create a new email account (I haven't succeeded making one since I deleted an one I made in error) I get this error message: We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com How can I get this fixed? I have emailed support@zohoaccounts.com but I have not heard anything. This is not very encouraging for new users. Cheers Blair
Mail sends but doesn’t receive
Hi mail is set up and can send but it doesn’t receive emails...I see tons of similar question out there but don’t necessarily understand the solution. any thoughts? thanks
SPF records have errors.
I found a subtle error on the SPF records for zoho.com and zcsend.com zoho.com txt resolves to include:spf.zoho.com and include:spf2.zoho.com the entry spf.zoho.com resolves to: v=spf1 ip4:74.201.152.59/32 ip4:74.201.155.27/32 ip4:74.201.155.28/32 ip4:74.201.154.0/24 ip4:74.201.84.0/24 ip4:216.52.72.26/29 ~all The last entry ip4:216.52.72.26/29 has a CIDR error. The block should be 216.52.72.24.29 to match properly CIDR Same goes to spf.zcsend.net the entry 74.201.84.33/27 has the same class of CIDR
Error 553 Relaying disallowed
I'm unable to send mails from the Zoho Mail app, an error occurs, 553 relaying disallowed. My domain (theteamcoders.com) clearly has mx records setup to Zoho's mx endpoints (shown in attachments). An image of how sending a mail fails is also provided. I'm most utterly unable to receive emails too. I recently was planning to receive an email from a university, but the mail was returned to sender saying the email did not exist.
Compact View in Webmail
Has anyone tried using the webmail interface on a laptop? Hell, it's so hard to use, so much clutter on the screen and hardly any reading space! Surely there should be a 'compact view' with just the essential controls on and optimised for smaller sc
Multiple external account same Inbox
Hi. I've recently started using Zoho Mail, great service. I've add an external domain email account and now it's possibile manually switch to the two account on the client (Zoho account and external account). There is a way to have only one INBOX that
Next Page