¡Muchas gracias por participar a los Meetups de Usuarios de Zoho! Y Novedades del ecosistema Zoho

¡Muchas gracias por participar a los Meetups de Usuarios de Zoho! Y Novedades del ecosistema Zoho

¡Hola Comunidad de Zoho en Español! 👋

Después de un breve lapso de tiempo, volvemos con una nueva edición de nuestro Community Digest, donde te contamos las novedades de los productos de Zoho en los últimos meses. Estas mejoras se centran en nuestros productos como CRM, Projects, Forms y Commerce, y refuerzan tres pilares clave del ecosistema Zoho: la IA, la automatización y la experiencia de usuario.

Meetup de Usuarios de Zoho

Primero, queremos agradecer a la comunidad de usuarios de Barcelona y Valencia por una sesión muy productiva: durante nuestro Meetups de usuarios de Español Zoho Community, hablamos de funcionalidades clave de SalesIQ y CRM, descubrimos nuevas formas de optimizar procesos y además aprovechamos para hacer networking. ¡Todo un lujo de jornada en la mejor compañía!

Y ahora sí, vamos con las novedades de nuestras herramientas. Prepárate, porque en estos últimos 6 meses han pasado muchas cosas:

1) Zoho CRM: Más inteligencia, más control y más flexibilidad  

Nuestro producto estrella ha presentado algunas mejoras muy relevantes para una mejor gestión de los datos de clientes y de tu ecosistema Zoho:
  1. CommandCenter 2.0. Para que puedas automatizar mejor tus recorridos, CommandCenter ha presentado las siguientes actualizaciones: 1) Una nueva interfaz más visual e intuitiva. 2) El uso de “signals”, que te permiten activar transiciones basadas en eventos provenientes de diversas fuentes. 3) Los “stages” ya no dependen de un único módulo, sino que permiten transversalidad entre varios.
  2. Zia LLM: Nuestra IA también se ha actualizado y ahora ZIA te ofrece sugerencias más seguras y rápidas y funciones de IA generativa integradas para no depender de de inteligencia artificial proveedores externos.
  3. Control de visibilidad: Ahora puedes dar permisos basados en los perfiles de los usuarios para gestionar quién puede ver la línea de tiempo y el historial de interacciones.
  4. Canvas mejorado: Hemos añadido un nuevo componente en formato cuadrícula para organizar datos de manera más flexible. Y Soporte para layouts responsivos mediante “breakpoints”.
  5. CRM for Everyone: Llevamos ya tiempo anunciando CRM for everyone, y desde el Q2 ya está aquí. Descubre una nueva forma de habilitar a tus equipos de marketing, atención al cliente o finanzas para que puedan colaborar dentro del CRM de forma más ágil.
  6. Integración con Microsoft Graph API: Ahora aseguramos una mejor conectividad con Outlook/Microsoft 365 mediante la conexión con Graph API.

2) Zoho Projects: Mejor control y mayor claridad en la gestión del trabajo  

En los últimos meses, Zoho Projects ha introducido mejoras directamente relacionadas con productividad, permisos y organización.

  1. Access Control en Time Logs: Gracias a la jerarquía de usuarios ahora puedes definir quién puede ver, añadir, editar o eliminar registros de tiempo dentro de su equipo y realizar acciones masivas para borrar time logs propios.
  2. Campos URL ampliados: Los campos URL en layouts de tareas ahora admiten hasta 1.000 caracteres, permitiendo enlaces más completos.
  3. Reutilización de listas de tareas: Puedes utilizar listas de tareas ya existentes dentro de tus plantillas, agilizando la creación de nuevos proyectos.
  4. Integración mejorada con Zoho Flow: Ahora puedes usar Zoho Flow para automatizar acciones desde reglas de workflow o blueprints dentro de Projects. 


3) Zoho Forms: Mejor accesibilidad en tus formularios, ahora más modernos y conectados  

Zoho Forms también ha presentado una gran cantidad de novedades durante estos últimos meses:

  1. Diseño en cuadrícula (grid layout): Ya puedes organizar tus formularios en 1, 2 o 3 columnas, mejorando su estética y su legibilidad.
  2. Verificación OTP integrada: Los formularios pueden solicitar OTP (para email/teléfono) sin salir de la pantalla.
  3. Múltiples cuentas de WhatsApp Business (para Zoho One) : Hemos ampliado la compatibilidad en cuanto a las cuentas de Whatsapp para aquellos equipos que manejan más de un canal de WhatsApp Business.
  4. Accesibilidad WCAG 2.2 AA : Zoho Forms ahora cumple con el estándar de accesibilidad WCAG 2.2 nivel AA, haciendo los formularios más inclusivos.
  5. Configuraciones mejoradas de Data Push: Ahora es posible enviar datos de campos específicos mediante configuraciones más precisas en “Post Submission Tracking”. 


4) Zoho Commerce 2.0: Más rápido, más global, más personalizable  

Hemos presentado oficialmente Commerce 2.0, una actualización de alto impacto que mejora rendimiento, diseño y capacidades globales:

  1. 15+ temas profesionales: Ahora puedes elegir entre más de 15 temas totalmente personalizables para construir tiendas modernas sin necesidad de utilizar código.
  2. Rendimiento optimizado: Ahora puedes hacer uso de CDN (Content Delivery Network) y además hemos implementado un código más ligero, reduciendo los tiempos de carga.
  3. Nuevas integraciones de envío  
  4. Checkout multimoneda: Te facilitamos vender fácilmente en distintos mercados internacionales con el checkout multimoneda.
  5. Nuevos informes y auditoría: Informes más detallados (p. ej., ventas por cupón) y activity Logs / Audit Trail para un seguimiento completo de acciones en la tienda.
Es increíble todo lo que avanza la tecnología en 6 meses, y nuestras mejoras siguen enfocadas a hacer mejor uso de la automatización, la colaboración entre equipos y la creación de experiencias más inteligentes y ágiles, sin perder el foco en el uso de la IA.

¿Qué te parecen estas actualizaciones? ¿Hay alguna que vayas a implementar? ¡Cuéntanoslo en comentarios!

¡Nos vemos en el próximo Digest!

    • Recent Topics

    • another little issue

      So to get over showing prices with VAT we used the price lists and made the prices inclusive. The problem is now on the items it wants to show the orginal retail value which makes no sense. Ideas please
    • Handle Leading Zeros in a Number Field

      Hi, If I use a Number Field, set with Min 7 Digits and Max 7 Digits, and enter 0000001, it will result in 1 and an error as it removes the leading zeros, the same with entering 0012340 will result in 12340 and error. So I have to use a Text Field and
    • can't access zoho account

      I can't log in to my zoho account, can you help me
    • Cliq iOS can't see shared screen

      Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
    • HTML PDF Templates / Build From Scratch option not visible for Custom Modules

      Hi everyone, I am working with Zoho Books Custom Modules and trying to create a custom 4x4 package label PDF template using HTML/CSS. According to the official Zoho Books documentation for HTML PDF Templates, there should be an option like: Settings →
    • Virtual Option for Fields

      Hi, I would like to be able to choose another option other than Read-Only or Disabled, such as Virtual. And with Virtual, the field is shown on the form and avilable in rules, but NOT saved to the Database. A use case is having multiple Large Lists of
    • Prefix & Suffix on Single Line, Number, etc.

      Hi, I would like to have the same Prefix and Suffix that was added to the Unique ID on Text and Number Fields. Use case could be as basic as temperature, as per another Idea I have to use Single Line (Text) for a number that might have leading zeros today,
    • Customer User Fields for use in Rules

      Hi, I would like to be able to add custom fields to the users, such as Department or Role, which can then be used in Rules, Reports, etc. as a condition. A use case is limiting Global lists or Choices based on the users Custom Field, so one form can be
    • Locked out of MFA due to changing phones

      I have been locked out of my Zoho Books account since i changed my mobile phone over. I can get the OTP through the ZOHO Books software but i cant confirm using my phone app as nothing appears to authorise. I need to know how to register/set up my new
    • 👍 Zoho CRM's Notes now gets Reactions and a new look

      Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express
    • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

      Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
    • Zoho books and venmo

      Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current
    • Updating Unit Code for New Item Creation, Quote and Invoicing is so inconvenient

      The Zoho Team has implemented many updates, but these updates should be optional. Before rolling out any new feature, they should already have a solution in place that allows users to remove or disable it if they choose not to use it. Just yesterday,
    • Payroll needs to automatically remit taxes, not just give me the calculations

      Wagepoint, PayEvo, Waveapps, etc... All your competitors deposit employee payroll, but they ALSO remit taxes automatically. Get with the program, your Payroll app is extremely sparse.
    • Creating new Teams meeting from CRM doesn't enable Team functions in the meeting

      Hi I'm trying to set up the meeting integration and I've seen that when I create a Meeting in the CRM and set the location to Online and the Provider to Teams, and complete the boxes, add a participant etc, whilst the meeting is created in Teams, the
    • Approval Process configuration is now more flexible and fully customizable

      The Approval Process is back with an improved user experience designed to make it easier to build structured, flexible, and intuitive approval workflows. Here’s a look at some of the key enhancements: Name Your Rules & Stages You can now give each approval
    • Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early
    • Introducing Approval SLA for Approval Processes

      Approvals can sometimes be delayed when approvers do not respond within the expected timeframe, which can slow down your recruitment processes. With the new Approval SLA in Zoho Recruit, you can set deadlines for approval requests and define automated
    • Introducing Microsoft Word Integration in Zoho Contracts

      We are excited to announce a new feature that brings contract authoring and negotiation in your familiar environment — the Microsoft Word Integration. What This Integration Brings The Microsoft Word Integration connects Zoho Contracts with the Microsoft
    • Map My Client Locations for Zoho CRM Extension: Turn CRM Addresses Into Action

      Hello everyone, Your CRM knows who your customers are. Now, see where they are on the interactive map directly from Zoho CRM. Introducing Map My Client Locations for Zoho CRM, an extension built for businesses that rely on sales visits, field service,
    • Scheduled and Automated Report Delivery from Zoho Projects

      Zoho Projects has useful reports including task reports, timesheet summaries, and workload charts. However, there is currently no way to schedule these reports to be automatically delivered to stakeholders on a recurring basis. This means: Project managers
    • How can I filter inactive/disable agent tickets?

      Hello, We have an user-agent that left the company and we inactive/disabled his agent. So, now I can no longer filter or search tickets that he is the current owner, or even create a rule to reassign tickets to another person when the ticket is reopen.
    • Add Reauthentication Option for Zoho Bug Tracker Integration in Zoho Desk

      Hello Zoho Desk Team, We hope you're doing well. We would like to request an enhancement to the Zoho Bug Tracker integration within Zoho Desk. Current Limitation: At the moment, there is no option to reauthenticate the Zoho Bug Tracker integration in
    • Dashboards for Customers

      Is it possible to build dashboards for each customers in the community for their tickets?
    • Collaborate Visually with Whiteboard in Zoho Projects

      Whiteboard in Zoho Projects allows you to collaborate visually by creating diagrams, annotating designs, and sketching project workflows using shapes, text, and images within project modules. Team members can work simultaneously, improving productivity
    • Fields in MS-Word Template

      With the new MS-Word integration, how does one create fields in an imported MS-Word document which can then automatically be populated with an Intake Form?
    • Displaying only unread tickets in ticket view

      Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
    • Zoho Bookings Flow Step not Triggering on Appointment booked

      I noticed yesterday that my appointment booked flows were not triggering when we had booked appointments in Zoho Bookings. I checked the trigger and noticed the trigger values updated to be defined to a workspace and service event rather than our whole
    • UCP: Why We Killed the Multi-Portal Mess and Simplified Customer Self-Service

      Let's talk about the multi-portal mess nobody wants to admit that it exists. Your customer needs an invoice from one app, wants a ticket update from another, and has a project waiting in a third, each behind its own login, its own UI, its own "was it
    • Zoho Tables is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Tables is now included as a part of Zoho One suite! As teams grow, managing projects, approvals, inventories, campaign trackers, and operational workflows across multiple spreadsheets become difficult.
    • Zoho Publish is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Publish is now included as part of the Zoho One suite! As businesses grow, managing Google Business Profiles across many locations becomes challenging. Business information needs to stay accurate,
    • 📣 Ask the team behind Zoho SalesIQ: Summer '26 Q&A

      Hi everyone! Following our recent webinars, Summer '26 Release: What's New in Zoho SalesIQ—where we walked you through all the new features, what they do, and how they work—and Driving the AI Evolution: Building Smarter Customer Experiences with Zoho
    • Upcoming update to field values in Zoho Books - Zoho Analytics integration

      Hello Users, We'd like to inform you of an upcoming update to the tax_category values in the Zoho Books integration for Zoho Analytics from October 20, 2026. What's Changing? tax_category field values are being renamed to align with the conventions already
    • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

      We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode
    • Kaizen #259 - Working with Zoho CRM APIs using zoho-crm skill

      In the previous Kaizen, we introduced the zoho-crm skill and discussed how it can work with different CRM developer capabilities. The zoho-crm skill makes it easier to work with Zoho CRM without having to remember every API endpoint, request structure,
    • How can I populate dropdown data with information from another source or app?

      I want to maintain a list of items in another app (say in excel or another database) and sync those as items in a drop down menu, instead of copy pasting to import. Is this kind of a feature available?
    • Zoho Community Digest - September 2026 | Part 1

      Hi everyone, and welcome back! September opens with a strong set of updates. Zoho CRM brings workflow automation down to the subform row level and ships a new SKILL.md for AI-assisted development, Zoho Desk introduces conditional branching with Automation
    • Tip #88 – Manage Incoming Support Requests Efficiently with the Service Queue – 'Insider Insights'

      Hello Zoho Assist Community! Not every team has a dedicated IT department or a fully built-out sysadmin setup. For smaller teams, when something breaks, there's no internal ticket system to log into, no helpdesk queue to route through, and no clear way
    • Delete CRM Portal

      How do I delete portals from my CRM? I created one just to test, it is not in use and is disabled but it's existence is preventing me from marking fields in modules as "required" unless I make it 'read/write' in the portal first. I'd rather just delete
    • Zoho Books | Product updates | July 2026

      Hello users, We’re excited to bring you the latest updates in Zoho Books for July 2026! This month's release introduces Terminal Payments, CMP-08 filing for composition taxpayers, SEPA Credit Transfer support, and Self-Billed Credit Notes and Debit Notes
    • Next Page