"Account is inactive"

"Account is inactive"

Hi,


My business account (username arsharpe2 and email  robert.sharpe@evergreen-consulting.co.uk) returns "Account is inactive" when I try to log in to Creator.

Unfortunately, the locked account also means that I cant access my previous business emails and business CRM data having a major impact on my business.

Could someone please activate the account as soon as possible.

Regards,
Rob