[Action Required] Zendesk - Zoho Analytics integration requires re-authentication

Dear Zendesk integration users,

Zendesk is transitioning to a new OAuth model that uses refresh tokens for improved security and stability (read more). As a result, all Zendesk users in Zoho Analytics must re-authenticate their Zendesk connections on the Zoho Analytics side by September 30, 2025.

All you have to do is to navigate to the Data Sources page in your Zoho Analytics workspace, and choose Zendesk. Click Re-authenticate and complete the action.

Please take a moment to re-authenticate your account and ensure uninterrupted data sync. Failing to re-authenticate will cause your Zendesk data sync to stop working after the deadline of September 30, 2025. 

In case you need any tech support assistance, don't hesitate to contact our tech support team at support@zohoanalytics.com.



Thanks
Jaivin Joy Eapen
Product Management | Zoho Analytics

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