App Spotlight: JustCall Phone System for Zoho CRM
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JustCall Phone System for Zoho CRM
Make and receive phone calls directly from your CRM dashboard with just a click.
Business needs
Every business needs a phone system to supercharge their sales teams. Cloud telephony allows you to build smarter workflows using automation and get comprehensive call analytics, all without any upfront investment.
Solution
JustCall is a cloud phone system that integrates with your Zoho CRM. You can make and receive calls directly from your CRM dashboard in just a few clicks. The extension automatically logs the following in your Zoho CRM:
- Outgoing and incoming calls,
- Missed calls with a call back link,
- Voicemail recordings with call back link
- Text messages
Benefits
- Get rid of time-consuming tasks such as manual dialing
- The call center analytics dashboard can be used to measure performance, and identify gaps
- Post-call recordings can be analyzed and the insights can be used to make training more relevant