App Spotlight: VoIPstudio for Zoho CRM

App Spotlight: VoIPstudio for Zoho CRM

App Spotlight brings you hand-picked apps to enhance the power of Zoho. Visit Zoho Marketplace to explore all apps. 




VoIPstudio for Zoho CRM 

VoIPstudio is a business communication service that services businesses of all sizes with it's advanced call control functions and reduced call costs. Integrate this app with Zoho CRM to enhance your productivity. 

Business needs


Telephony communications can be complicated and expensive. Traditional systems need expensive hardware, maintenance and support, while most cloud providers deliver lower quality versions of the same service with expensive upgrade paths and long-term contracts. Agile businesses require a different approach. They need a communication tool that is cost-effective, easily scalable and fully-featured.  


Solution

  • VoIPstudio provides advanced features like screen pop-ups, click to call and call recording. It integrates with Zoho CRM, so you can use these functionalities in the CRM dashboard. 
  • The caller's details are automatically displayed along with relevant CRM information so that you have complete context before you start your conversation. 
  • You can set up pop-up notifications for incoming and missed calls, and easily create follow-up actions for your contacts. 

Benefits

  • The VoIPstudio integration with Zoho CRM helps avoid data silos. Once a call is complete, the relevant details can be noted down within Zoho CRM and no data is lost or forgotten. 
  • The process of calling clients and tracking communication history is automatic and seamless.
  • Insights from call recordings can be used to improve your customer service. 
  • Sales reps can make their calls from the CRM dashboard and spend more time selling without having to toggle between screens.