Application Error - How best to get Support?

Application Error - How best to get Support?


I have a problem with a zoho creator application that I have developed. I keep getting the folowing message...

We are unable to fetch this data, sorry! Please note that your data is SAFE.
Report this problem to support@zohocreator.com



I have emailed support as suggested but my previou emails to support have taken many days to be replied to. How should I proceed to get my problem(s) resolved as soon as possible?

Thanks.