Hi,
I have developed a lead pipeline and created different cadences for various lead segments. After enrolling leads into their respective cadences, each lead goes through a series of follow-ups (in my case, three emails). If a lead does not respond after the final follow-up, I want the system to automatically tag the lead as "No Response" and move it to the "Pending Review" bucket.
Similarly, if a lead unsubscribes using the link in the email, I want the lead to be tagged as "Unsubscribed" and also moved to the "Pending Review" bucket.
But I'm unable to do it since the cadence status is not a proper field in leads but rather a sub-field of the section Cadence.
Can you help me please?
Thank you!