Automatically schedule call when an email from Deals module is opened
Hey Team,
I might have missed this but is there a way to automatically schedule a call when an email from the Deals module is opened.
I know we can schedule calls on mass mails. On the email workflow, there is no Deals module, only Leads and Contacts and you can only create a task not schedule a call.
Do I need to write a custom function for this?
If I choose Contact in the Email workflow, will the call be associated with the Deal or just the Contact? Or should I also put the deal name in the custom function?