Hello

We have three brochure types that we mail out to customers at their request (we also send them out in bulk direct mail campaigns). A contact might be sent 1, 2 or all 3 brochure types (depending on their requirements) and I want to keep track of which brochures have been sent and on what date.

I have found an old post (linked below), however, having followed the instructions I've found it doesn't provide a suitable solution for my requirements as a pick list only selects one type and doesn't record the date.

https://help.zoho.com/portal/community/topic/best-practice-for-tracking-the-sending-of-samples-or-catalogues

Can someone kindly provide best practice on how to keep track of brochures sent out to contacts via Zoho CRM?

Kind regards, Jo