Cannot share application with a user becauser names do not match

Cannot share application with a user becauser names do not match

  1. A user registered in Zoho has the email address "sos@mydomain.com" and full name "SOS".
  2. I share a Zoho Creator report with user sos@mydomain.com. Zoho Creator shows that the report is shared with "sos1".
  3. I log into Zoho Creator as sos@mydomain.com and try to open the application.
  4. I receive the error:
This application is not accessible.
Sorry sos2, you are not allowed to access [database name]. Please contact this application's administrator.
The application is not accessible because the report is shared with sos1 but Creator is trying to open the report for sos2.

How do I solve this problem?