How this changes Cliq's notification behaviour:
1. In our previous implementation, notifications were cleared when read from other clients (web, desktop app, chat bar). With this update, notifications will not be automatically cleared once read from other clients (web, desktop app, chat bar). They get cleared only when the mobile app is opened.
2. To reduce and control noise, we had configured notifications to be delivered to our mobile app with a 15 second delay when there’s active session on web/desktop. Now due to certain limitations, the delayed notifications will not work.
As an alternative, we are now providing a configuration where you can decide how you would like to receive notifications if you are active on web/desktop. To configure this, head over to Settings -> Notifications -> Notifications when active on web.
3. Notification update when a unread message is deleted:
In the previous implementation, when a user sends a message and deletes while its in the unread state (before you read it), the message notification was automatically cleared.
With the new update, when a user sends a message and deletes it in the unread state, the notification will be updated to inform you that the message has been deleted.
For more detailed information about the changes made by Apple, you can refer to the new policy described here, discussed in this WWDC ‘19 talk, and detailed further in their developer forum.
Hope this helps! Please post any queries in the comments section or reach out to support[at]zohocliq[dot]com