Convert Lead fails when "Checking Duplicate Email Address" feature is enabled for contact module
Convert Lead fails when "Checking Duplicate Email Address" feature is enabled for contact module
I'm trying to convert lead using api method
https://www.zoho.com/crm/help/api/convertlead.html
While account and contact already exists then i'm sending also associated accountid and contactid.
Example request
https://crm.zoho.com/crm/private/json/Leads/convertLead?version=2&scope=crmapi&leadId=1479825000000089009&authtoken=xxxxxx&newFormat=1&xmlData=<Potentials><row
no="1"><option val="createPotential">false</option></row><row no="2"><FL val="ACCOUNTID">1479825000000088001</FL><FL val="CONTACTID">1479825000000089005</FL><FL val="OVERWRITE">false</FL></row></Potentials>
And the response for this request is
{"response": {"uri":"/crm/private/json/Leads/convertLead","error": {"code":4819,"message":"Duplicate record(s) with same email address already exists."}}}