Copy / Duplicate Workflow
I have workflows setup that are very similar to each other.
We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a
noreply@ address which is not very helpful in having it auto assigned to the right account.
I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about.
I need to create around 80 of these workflows.. is it not possible to copy or duplicate an existing one and then I would just have to change one part of it ?
Thanks