Creation of CMDB using Zoho CRM
Hi Everyone, pretty new to this forum, and new to Zoho CRM. Just wondering if anyone has tried to setup a CMDB (ITIL SACM term) in Zoho CRM. It appears you can setup custom modules that you might be able to turn into a CMDB, but i am not 100 percent sure. I am looking at setting up a CMDB that has
- CIs Module
- Assets Module
- Multiple other modules such as models and customers
And using this in the Zoho Desk and CRM apps that we have. I'm not sure if this is even possible, but I thought I woud reach out to the community to ask. I am coming from having worked in a ServiceNow environment so this is all new to me.
Thanks