Dear Zoho Community:

We are evaluating Zoho Creator for a potential ERP solution for our social enterprise. We need a combination of POS, Inventory Management, People / Customer Management, and a few other custom modules. While reviewing, I had a couple of questions, the most important around the integration of various Zoho apps.

First, a small (and hopefully simple) question - who exactly is the user that Creator's pricing is based on? Any and all staff who will interact with Creator? For examplme, would someone who uses POS to bill our customers be considered "users"? Trying to understand how to calculate our usage.

From my initial review, it sounds like we can start with various pre-built apps (for example, POS & Inventory Management). However, they are not tightly integrated with each other. The only way we can have various apps talk to each other is through the APIs. This method has its own problems that I don't want to go into too much detail here (a few are listed in other forum posts).  So, if we want something better than that, we are better off creating a custom app from scratch for whatever our needs are. Does this sound accurate? Or, has any of your experience/finding been different from that.

Thanks in advance for your help and advise.

Best,

usha