Custom Action Returning wrong Recod

Custom Action Returning wrong Recod

I have been a Zoho developer for over two years and used this capability numerous times.I have a custom action that passes the ID to a url that brings up a view. It worked fine for a while but now it returns the wrong record. I've called customer support and logged a problem with edit access but have heard absolutely nothing back thus far. This custom action is critical the functioning of the entire application.

This is a new application I am developing for a very large organization new to Zoho. Needless to say, this level of reliability and technical support from Zoho is not making a very good impression on them.

Help ... for what its worth here's the code for the function:
void User(int ID)
{
    openUrl("#View:User_Information_Report?ID=" + input.ID, "Popup window", "height=500,width=500");
}