I am creating my first Zoho function (but I am not a programmer!).  I've been trying to copy examples in the documentation.  I've hit some problems with syntax.

The function is triggered when a ticket is created in Desk from an incoming email with a certain subject.  What I aim to do is to create an activity record, scheduling a call for the next day.  The call is to be associated with the Lead and the owner of the lead.

Issue 1

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In order to get the Lead Id, I've been trying to get it using the from email address on the ticket, passed as a parameter to the function.  This is my attempt:

leadDetails = zoho.crm.searchRecords("Leads", "(Email:equals:input.email)");

leadId = 0;                                                                                           //  Cast leadId as BIGINT

leadId = leadDetails.get("id").toLong();

However, I get an error message associated with the last statement: 'TEXT' can not be cast to '[BIGINT]' for the function 'get'

I'm not sure whether this is the best way to do this or, in fact that I could have somehow access the Id of the Lead record from the ticket that is being created, but it was the easiest way I could see from examples I found.

Issue 2

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I want to create the call record based on the setting of a fileld in the Lead record.  This is my attempt:

leadFollowUp=ifnull(leadDetails.get("Follow Up"), "");

if (leadFollowUp != "Yes")          //do not create if already a follow-up

    {

    {

There are statements between the curly brackets but I've left them out for clarity.

Of the above

- the first statement has the same 'TEXT' can not be cast to '[BIGINT]' for the function 'get' issue

- the second statement (the if statement`} flags with improper statement.  (all my if statements have the same problem!)

Issue 3

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Actually, just more examples of 'TEXT' can not be cast to '[BIGINT]' for the function 'get'.  However, not sure whether there may be other ways I need to address these statements

mp.put("SMOWNERID", ifnull(leadDetails.get("SMOWNERID"), ""));

leadClassification=ifnull(leadDetails.get("Lead Classification"), "")

All the rest seems to validate OK.  As I said, I am not a programmer, but I can copy and paste examples!!!