Digest Août - Un résumé de ce qui s'est passé le mois dernier sur Community

Digest Août - Un résumé de ce qui s'est passé le mois dernier sur Community


Bonjour chère communauté !
Voici le résumé tant attendu de tout ce qui a marqué Zoho le mois dernier : contenus utiles, échanges inspirants et moments forts.
🎉 Découvrez Zoho Backstage 3.0 : une version repensée pour offrir encore plus de flexibilité, d’accessibilité et de puissance. Billetterie améliorée, meilleures interactions avec les participants et confidentialité renforcée – tout est là pour des événements inoubliables.
Déjà reconnu pour la gestion sécurisée des mots de passe et l’intégration du SSO depuis 2018, Zoho Vault franchit une nouvelle étape : la prise en charge des passkeys. Vous pouvez désormais centraliser et gérer vos passkeys directement depuis Vault, pour une expérience d’authentification plus simple, plus rapide et sans mot de passe.
👉 Un pas de plus vers la sécurité numérique.
📩 Zoho Mail : un contrôle total sur votre messagerie
La personnalisation des paramètres permet aux administrateurs de configurer l’expérience email selon les besoins de chaque équipe. Interface simplifiée, fonctionnalités maîtrisées, image de marque cohérente… tout peut être ajusté pour renforcer la cohérence et garder le contrôle.
🕒 Repenser vos routines, pour avancer mieux
Des routines qui freinent plus qu’elles n’aident ? On jongle entre les mails, les messages, les agendas… Et on s’y est habitué. Mais si vous attendez encore qu’un collègue soit en ligne, baissez le son des notifications, ou cherchez l’heure ailleurs… votre routine mérite d’être repensée. Zoho Trident regroupe tout ce dont vous avez besoin — mails, chat, appels, calendrier, tâches et notes — dans une seule application de bureau. Plus besoin de sauter d’un outil à l’autre : tout est là, parfaitement intégré à votre système. Simple, fluide, efficace.
L’article 286 du Code général des impôts (CGI) impose aux entreprises soumises à la TVA d’employer des systèmes certifiés de caisse ou de gestion commerciale lorsqu’elles enregistrent des ventes à des particuliers. Le logiciel utilisé doit garantir la sécurisation, l’inaltérabilité, la conservation et l’archivage des données. Pour en savoir davantage, consultez cet article.

🚀 Zoholics France approche à grands pas !

Préparez-vous pour deux journées riches en découvertes, apprentissages et rencontres.
Au programme :
🔸 Des conférences sur nos dernières innovations
🔸 Des masterclasses sur les sujets clés du moment
🔸 Des témoignages inspirants de clients
🔸 Des sessions techniques animées par nos experts
🔸 Et un espace d’exposition avec des stands interactifs pour vivre l’expérience Zoho autrement
🤝 L’occasion parfaite pour rencontrer d'autres passionnés de Zoho et échanger en direct !
Votre place vous attend. Nous serons ravis de vous accueillir lors de l’événement !
A bientôt pour toujours plus de nouveautés Zoho !
L'équipe Zoho France
    • Sticky Posts

    • Les Zoholics sont de retour !

      Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
    • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
    • Août : Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
    • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
    • Community Digest - Résumé de mai 2021

      Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés
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