Bonjour chers utilisateurs,
Nous espérons que vous avez passé un bon weekend de la Toussaint !
Si vous n'avez pas suivi les dernières nouvelles de la communauté Zoho France ce mois-ci, en voici un récapitulatif.
Zoho est ravie d'annoncer le lancement de
Zoho IoT. Au centre de cette transformation se trouvent les données, qui sont nombreuses mais souvent sous-exploitées. Bien que l'Internet of Things (IoT) soit présent depuis plusieurs années, Zoho IoT se distingue par sa capacité à redéfinir la connectivité. En intégrant les données de l'IoT aux appareils et équipements physiques, il devient un élément clé pour optimiser l'efficacité opérationnelle dans divers secteurs, notamment la fabrication, la gestion des installations, et bien d'autres.
Zoho Recruit vous présente le module "Candidatures", une nouvelle fonctionnalité qui transforme la façon dont vous gérez les candidatures. Il offre une approche simplifiée et efficace du suivi et du traitement des candidats tout au long de votre processus de recrutement. Pour en savoir plus, lisez
cet article.
Il est largement admis que la synergie entre les ventes et le marketing est fondamentale. Néanmoins, pour qu’ils puissent collaborer de manière optimale, leurs outils doivent être interconnectés et échanger des informations. Découvrons comment
l’intégration de Zoho CRM et de Zoho Marketing Automation peut rendre cela possible.
Zoho Community France - Meetup
Nous avons d’excellentes nouvelles ! Ce mois de novembre, le Zoho Community Meetup fait son retour à Paris et à Lyon. Bien que l'événement à Paris soit déjà complet,mais il reste encore quelques places pour celui de Lyon. Pour vous inscrire, cliquez sur
ce lien !
L'équipe Zoho France
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