Disable Smart Filters By Default

Disable Smart Filters By Default

The smart filters "feature" is causing confusion for Zoho Mail users. 

New emails should be delivered to the inbox unless they have specifically opted to redirect them somewhere else. People don't understand that new emails might be waiting in a random folder.

From reading forum posts I can see you have been promising to add a way to disable this for about a year but not added that yet. 

Instead it seems you have now set Smart Filters to be enabled on newly created accounts so I now need to individually login in and disable it for every account thats been created.

I don't even really understand what the "notification" concept is supposed to be and what the requirement for its classification is but it's scooping up invoices that I've sent to clients and hiding them away from them.

Please don't destroy Zoho by forcing users into unintuitive feature bloat - Zoho is already good!

    • Sticky Posts

    • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

      The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks

    • Zoho Mail POP & IMAP Server Details

      Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

    • Workplace - Zoholics Europe Customer Awards

      Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing

    • Important update on Group Management | Zoho Mail

      Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

    • Mastering email etiquette and best practices to follow in Zoho Mail

      Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

    • Recent Topics

    • Bigin, more powerful than ever on iOS 26, iPadOS 26, macOS Tahoe, and watchOS 26.

      Hot on the heels of Apple’s latest OS updates, we’ve rolled out several enhancements and features designed to help you get the most from your Apple devices. Enjoy a refined user experience with smoother navigation and a more content-focused Liquid Glass

    • Smart Feature Compatibility Indicators for CRM Field

      Zoho CRM offers a wide range of field types and advanced customization options. However, several field types have feature-specific limitations that are currently documented only in help articles. For example, while configuring a Rich Text field, admins

    • 📢 Coming Soon: Daily Rate Projects

      Hello everyone, We're excited to announce a long-awaited, new billing type for projects: Daily Rate! Until now, projects supported Fixed Cost and Hourly Rate billing. With this update, you can now create projects billed on a daily rate, making it easier

    • 📢 Coming Soon: Daily Rate Projects

      Hello everyone, We're excited to announce a long-awaited, new billing type for projects: Daily Rate! Until now, projects supported Fixed Cost and Hourly Rate billing. With this update, you can now create projects billed on a daily rate, making it easier

    • Cannot find IMAP/SMTP enable toggle in new Mail Admin UI - Mail Lite plan

      Hi Zoho team, I'm the org Super Admin for owlmind.dev (Mail Lite plan, 3 paid users): - champ@owlmind.dev (Super Admin) - isfand@owlmind.dev - team@owlmind.dev I need to enable IMAP and SMTP access for all 3 users (we're integrating with Smartlead for

    • Kaizen #242 - Enabling In-Context Order Creation from Deals Using SlyteUI

      Hello everyone! Welcome to another interesting Kaizen post. Today’s spotlight is on SlyteUI, the new UI builder designed to create powerful, intuitive user interfaces in minutes. Built for speed and simplicity, SlyteUI empowers teams to deliver high-impact

    • No ingresan correos

      desde el 28 de abril no ingresan correos, por favor me puedes ayudar

    • How to update image in a Zoho Creator report through widgets (JS API)

      I need help with how to transfer an image file from one report to another in Zoho Creator using widgets (JS API). Say I'm fetching a record from the All_Products report. And this report contains a Product_Image field. I then want to transfer this Product_Image

    • Issue with Sending and Receiving Emails in Zoho Mail

      Dear Zoho Support Team, I am facing an issue with my Zoho Mail account. I am unable to receive emails from others, and also when I try to send emails, they are not getting delivered. This is affecting my daily work, so I request you to please check and

    • Adding an element to the Creator Canvas will automatically adjust its dimensions.

      I designed a report with fixed dimensions using Creator Canvas. However, whenever I add a new element, the system automatically adjusts the dimensions, even if the new element fits perfectly within the set boundaries. This is quite frustrating. Has anyone

    • Installing/Using Python Package in Zoho Creator

      Hi, I have a Python function in my ZC application that depends on a specific Python package.  If I was running this on my own server, I would just install the package using pip (e.g. pip3 install stripe). Is there a way to install the package in my ZC

    • I dont have acess to my own domain emails

      an agency made these 3 emails for us , including the one im using here. but the super admin access is through the agency email. i want to reclaim my admin console access to these emails. how can i contact zoho support?

    • Domain Activation Pending

      Hello Zoho Support, I have resent the domain activation email for abovecapital.online several times, but I still have not received the activation link. Please check the email delivery status and help me resend the activation email or update the registrant

    • Zoho Webinar - Sharing System Audio (NOT AVAILABLE)

      Hi, We are having a serious problem with Zoho Webinar. In the webinars we run, we very often share the audio from a video we are streaming directly from YouTube or other applications. Until recently we were using Zoom, but as we use other Zoho applications

    • IP blocked on SMTP

      Please unblock my server IP: 135.181.19.115 We are using WP Mail SMTP for legitimate transactional emails.

    • Zoho rejecting external email – “Email policy violation detected”

      Hello, I was informed by external senders that their emails to my addresses were rejected by Zoho Mail. The emails were sent from external domains (including pfms.ba.gov.br domains), not from my own domain. However, Zoho rejected the messages with the

    • unable to log in on iphone and unable to log in one auth

      im unable to log in to my mobile

    • Tip #48: An exclusive system for risk management

      Zoho Sprints' risk management feature gives teams a structured, industry-grade system for identifying, quantifying, and mitigating risks to eliminate probable impact. Project or product teams that run on Zoho Sprints might be using sprints, work items,

    • Follow-Up: No Response to Previous Inquiry on Workplace Plan Scalability

      I have previously sent a few emails to your support address but have not received any response. I am unsure whether my messages are being delivered successfully or possibly filtered as spam. My most recent inquiry was regarding clarification on user scalability

    • Unable to receive any email

      Hello I have several problems. I am unable to receive any emails sent to my Zoho account. Also, when I send an email, my account appears in the spam folder, and my profile picture doesn't appear; instead, a question mark appears.

    • Edit a previous reconciliation

      I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.

    • Not able to receive mails

      Am able to send mails. But not able to receive. The mail bounces back saying Your message wasn't delivered because the address couldn't be found, or is unable to receive mail.

    • Loading Zoho Webmail

      Zoho Webmail don't work. Yesterday webmail works in the same web browser (Firefox). Webmail works on google chrome. Try to repair for Firefox.

    • Account blocked

      My account contato@fernandovarella.com.br was blocked due to suspicious login activity. I am the owner of the account and domain. Please unblock web access and outgoing mail.

    • Can anyone tell me my setup right or wrong?

      Tell me about this, my root domain not receive mails from other senders, only receiving from mails connected with zoho network , i have to need sender.net camp... also For MX MX | dandakaranya.com | mx3.zoho.in | 50 | Auto MX | dandakaranya.com | mx2.zoho.in

    • Cannot sign up customer for Zoho Mail

      I tried last morning to sign up a customer for Zoho Mail, but it says it is unable to create the account right now. I contacted the support, but did not get any response yet. I am located in Iceland, if that helps. Anyone else experiencing this as well?

    • Subject: Issue creating temporary mailbox due to OTP verification requirement

      Hello Zoho Mail Support, We are following your recommended approach for email migration and need clarification on how to proceed correctly. Our intended migration approach is: Create a temporary mailbox katja.migration@nellajanuttu.fi Copy all emails

    • The response from the remote server was: 554 5.7.1 : Relay access denied

      Team I am getting the below error when i send email from gmail to my zoho email. I am receiving few emails from other domains. Can you please verify attached config and let me know how to fix this issue ?

    • Zoho mail not working from yesterday

      Zoho mail for server ninjamedia.in not working from yesterday. Please look into it. Error

    • First Response Time, Where to find?

      Hi Currently I'm building a feeder file that auto-fetch ticket details when created/updated. On my table headers, apart from custom fields, I'm specifically looking for First response time. Currently I'm checking capabilities using Zoho Flow but couldn't

    • Issue with Zoho Emails Going to Spam Despite Verified DNS Records

      Dear Zoho Support Team, I am writing to report an issue with my Zoho email account. All emails sent from my domain are consistently being delivered to recipients' spam folders, even though all required DNS records have been correctly configured and verified.

    • Delink of mail id from one auth

      Hi , Please help me to do delink my email id from one auth , the phone is not supporting the higher version i would like to have options with ease process Please help and unable to view the inbox due to the same issues Regards Rekha

    • Outgoing blocked for almost a week – ticket #2472334 – no response yet

      Hi, My Zoho Mail account has been blocked for outgoing messages due to “unusual activity.” The reason is that I forwarded all of the messages from my website contact form (95% spam) from my ZOHO to my personal Gmail. I submitted a support request (Ticket

    • Límite archivo adjunto

      Buenos días Actualmente tengo el plan mail lite, 7 usuarios de 10gb de almacenamiento para correos, quisiera saber cuáles son los límites para adjuntar un archivo adjunto, exceptuando la opción de archivo pesado, ya que últimamente tengo problemas para

    • Lead Email Mandatory in “Add Lead to Journey” Action

      We are currently using the Zoho Marketing Automation Add lead to journey action inside Zoho Flow. We noticed that the field “Lead email address” is mandatory when adding a lead to a journey. Our concern is: Many of our CRM leads do not have an email address.

    • Undelivered Mail uncategorized-bounce errors when sending invoices

      Recently we have been getting Undelivered Mail bounce notification when sending invoices. Reason: uncategorized-bounce Some go through no problem some bounce back. We recently sent 10 invoices, 6 received bounce notifications. After reaching out to the

    • Unable to activate orphaned accounts on a existing domain.

      When I attempt to tag this customer through the partner portal, the Check Availability step first indicates the email is available, but on submission returns this error: "This user does not have account in this service or this user is not an admin. Please

    • Ability to Edit the "Current Job Title" dropdown field

      Current experience/Issue: When a user (candidate) uploads resume to Zoho Recruit candidate portal, some fields are prefilled with the info from the resume/cv correctly. However, we've observed that; 1. the "Current Job Title" dropdown field is usually

    • Unable to Add Users - Zoho Mail Restriction

      I am trying to add new users to my Zoho Mail organization, but I am getting the error: "This user is not allowed to add." We are a legitimate business using Zoho Mail for email hosting only. Our company is based in Saudi Arabia, and we may be accessing

    • Bigin Forms Enhancement: Acknowledge visitors via WhatsApp

      Greetings, We hope all of you are doing well! We're excited to share a new enhancement to Bigin's forms. Let's take a look at it in detail. Acknowledge visitors via WhatsApp The Acknowledge Visitor option in Bigin Forms means visitors receive an instant

    • Next Page