Disappointing Support!

I have been trying at wits end to get a product attached to a potential. I have written to the forum couple of days back, but still awaiting a response.

My initial request: https://help.zoho.com/portal/en/community/topic/trying-to-associate-product-to-a-potential-but-unable-to-add-expected-quantities

Hope i can invoke a response SOMEHOW!

Rgrds

Binitha