Email automation for case fields
We use the Case module in CRM as work order tickets. We have set various auto generated emails triggers to both users, and contacts or account names.
as a user, I was getting the notices until about 2 weeks ago, and then they suddenly stopped. There are 5 or 6 automation rules I am on as the administrator, and I don't get ANY of them but everyone else seems to be working fine.
My email is still correct in user profile settings, and I checked my spam and junk email folders on our outlook exchange and nothing there. Any idea what is happening??
Thx
Dwayne Stauffer, ProCare Medical
User since 2012, CRM professional