Today, I've asked about
a problem that we do have with embedding Youtube videos into KB articles. We were thinking of switching to Zoho's cloud sharing solution Workdrive since a long time and we did discuss this subject among our Tech Comm team one more time. We have some considerations about the switch to Workdrive and I want to list some of them in here. I also have asked some of them on the Workdrive community but I believe that the Desk support team should also look at them.