Excel Download

On the main view of my database, when I click More Actions>Export Data>Spreadsheet then click Download, I get the error

"Internet Explorer cannot download MY_VIEW/ from creator.zhoho.com. Internet Explorer was not able to open this Internet site. the requests site is either unavailable or cannot be found. pleas try again later."

My view is private, but I have clicked on the option to not prompt for a login.
sigroup