As detailed in
this community discussion, Zoho Creator's
zc_LoadIn parameter is a vital tool for opening components (forms, reports, or pages) in modal dialogs via HTML snippets, Notes, or Rich Text Fields. While powerful, this feature suffers from a critical deficiency when applied to Report components.
The Problem
Per the
official zc_LoadIn documentation, developers can invoke a popup dialog using the standard URL parameter:
// Standard usage in HTML Snippets or Rich Text
<a href="https://creator.zoho.com/yourapp/report-name?zc_LoadIn=dialog">Open Report</a>
// Usage with Forms and Pages (currently functional)
<a href="https://creator.zoho.com/yourapp/form-name?zc_LoadIn=dialog">Open Form</a>
<a href="https://creator.zoho.com/yourapp/page-name?zc_LoadIn=dialog">Open Page</a>
The critical flaw is the inability to define popup dimensions for Reports. The dialog enforces a fixed, immutable width and height. This static sizing ignores the content's actual layout, resulting in a broken user experience for data-rich views:
| Report Scenario |
Technical Conflict |
UX Impact |
| Multi-Column (Wide) Reports |
Viewport is narrower than the data grid |
✗ Horizontal scrollbars obscure key metrics |
| High-Volume Vertical Data |
Viewport height is insufficient for pagination |
✗ Excessive vertical scrolling required |
| Drill-Down Actions |
Opening a Detail View inherits the restricted parent frame size |
✗ Record details are cramped and unreadable |
Observation: Forms opened via zc_LoadIn generally adapt well to the default modal size. This issue specifically targets Reports, where data density and layout requirements vary drastically between use cases.
Current Workarounds (and why they fail)
Due to the lack of native dimension parameters, developers are forced to rely on suboptimal implementation strategies:
| Strategy |
Implementation |
Drawbacks |
Verdict |
| Abandon Popup Mode |
Open reports in a standard new browser tab/window |
- Breaks the application flow
- Increases browser tab clutter
- User loses context of the parent page
|
✗ Degrades User Experience |
| Layout Compromise |
Remove columns to fit the fixed modal width |
- Reduces data visibility
- Hides critical business intelligence
- Artificial limitation on report design
|
✗ Sacrifices Data Value |
| Iframe Injection |
Use zc_LoadIn=iframe instead of dialog |
- Loses the "overlay" modal behavior
- Still lacks native dynamic resizing
|
⚠ Inconsistent Behavior |
| HTML Page Recreation |
Rebuild the report using HTML/Deluge on a Page |
- High development overhead
- Loss of native features (Search, Filter)
- Creates technical debt and maintenance drag
- Styling must be manually maintained
|
✗ Inefficient & Costly |
Proposed Solution
Feature Request:
We request the addition of optional parameters to the zc_LoadIn syntax that allow developers to define the modal's viewport size:
// Proposed Syntax 1: Pixel-based definitions
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=1200px&zc_DialogHeight=800px">
View Report
</a>
// Proposed Syntax 2: Percentage-based definitions (Responsive)
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=90%&zc_DialogHeight=90%">
View Report
</a>
// Proposed Syntax 3: Preset Classes
<a href="...?zc_LoadIn=dialog&zc_DialogSize=maximized">
View Report
</a>
// Options: small, medium, large, full-width
Alternative Logic: If URL parameters are not feasible, please allow developers to configure the "Default Popup Dimensions" within the Report Properties menu in the builder interface.
Business Impact
The inability to size popups negatively impacts critical workflows:
- Embedded Related Lists: Viewing "Related Transactions" is impossible without horizontal scrolling.
- Audit Trails: History logs with timestamp/user/action columns get cut off.
- Cross-Functional Reports: Tables joining data from multiple modules become unreadable.
- Approval Dashboards: Managers cannot see all decision-relevant columns in the review popup.
- Client Portals: External users are presented with a cramped, unprofessional interface.
Developer Consequence: We are forced to choose between a clean UI (no popups) or a streamlined workflow (popups with bad UI). This is a choice we should not have to make in a low-code enterprise platform.
Request to Zoho Product Management
Can this enhancement be prioritized for the upcoming release roadmap?
The zc_LoadIn feature is a fantastic concept, but the fixed-dimension constraint renders it nearly unusable for complex reporting needs.
Currently, the developer experience is split:
1. Use zc_LoadIn
Result: Fast workflow, but broken/cramped UI.
|
2. Avoid zc_LoadIn
Result: Clean UI, but disjointed/slow workflow.
|
This creates a friction point in otherwise polished applications.
Summary Request: Enable zc_DialogWidth and zc_DialogHeight (supporting px and %) to provide developers full control over the modal viewport.
Community Feedback: If you are struggling with fixed-size report popups, please comment below with your use case to help the Zoho team understand the scope of this requirement.
Recent Topics
Zoho Campaigns API endpoint for contact details
there is some REST API support for Zoho Campaigns, however, I am not able to find an endpoint for "get contact details". in particular, I'd like to access contact's subscription status and also their topic. ideally there is all profile available including
Migrating Documentation from Notion to Zoho Help Centre
Hi there, We have a large chunk of documentation that currently sits on Notion. However, we are eager to move this into our Zoho Help Centre/Knowledge Base. What is the most efficient way of achieving this?
Can't add attachment on email template
The attachment does show up. This is my template. Hi ${Cases.Assigned Programmers}, Please be reminded about the following task that has been assigned to you. Subject : ${Cases.Subject} Description : ${Cases.Description} Ticket # : ${Cases.Request Id}
Edit a previous reconciliation
I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
Custom CSS for Zoho CRM Team Bookings embeded widget
Hello, we are adding Zoho CRM Team Bookings (crm.zoho.com) in our public website. We know that we can change Theme Color, Font Color and Background Color: Zoho CRM Booking Styling But is it possible to change other CSS attributes e.g. Font Family, like
Standard practice rerun updated deluge function over existing recordes
Hi folks, we have a function which is triggered via webhook from a third-party solution which then calls another api with a contact-id and gets a json payload back and then parses that data to custom fields in our CRM to the record id. As requirements
Specifying time increments on a Date/Time field
Hi all, Im using a Date/Time field in my CRM module. At the moment the increments are 30 minutes. How can I change these to be 15 minutes? Thanks
Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging
Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
Sort by Project Name?
How the heck do you sort by project name in the task list views??? Seems like this should be a no-brainer?
Maximum limit of bank accounts
I'm currently setting up Zoho Books in order to migrate at the start of our next financial year (April) and while adding bank accounts I've tried to add a second account from the same bank and receive an error about the maximum limit of bank accounts.
Account and Email and Password
I'm signing up as a Partner so I can move my website clients across to a separate email server from their current cPanel one.. So I have a Zoho account and then I moved one of my emails across to that account to test the import process... So the question
Zoho Sprints iOS and Android app update: Global view. Screen capture control, file encryption, tags enhancement(iOS)
Hello everyone! We are excited to introduce new features in the latest version(v2.1) of the Zoho Sprints iOS app update. Let’s take a quick look at what’s new. 1. Global view Global view brings all your project items into one centralised space. You can
Creating Restaurant Inventory Management on Zoho
Hi, We run a small cloud kitchen and are interested to use Zoho for Inventory and Composite Item tracking for our food served and supplied procured to make food items. Our model is basically like subway where the customer can choose breads, veggies,
Price Managment
I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just
How do I create an update to the Cost Price from landed costs?
Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
Issue updating Multi-Select Picklist via API (saves as string instead of checking boxes)
Hi everyone, I'm hoping someone can point out what I'm doing wrong here. I'm stuck trying to update a custom multi-select field via the Desk API and it's driving me a bit crazy. I have a multi-select picklist called "Buy years" with options like 2023,
only 100 entry download entries in Zoho Form
Is there a way to download more than 100 entries in a form at a time? It is capped (unless I am not doing the export correctly). This is very frustrating as I want to make sure I don't miss a record when downloading data. Thanks!
Zoho FSM Premium Edition is Here
As your field service operations grow, so do the complexities — managing large distributed teams, keeping sensitive data secure, generating the right reports at the right time, and ensuring every technician dispatched is the right fit for the job. The
Seeking a WhatsApp Business App (not API) Zoho CRM integration
We have a business need to integrated WhatsApp Business App (not API) into Zoho CRM to centrally manage communications between our Sales team and Leads & Contact. Is there a reputable integration available for this scenario of ours? Core features we would
Zoho Recruit mailserver get blocked by Microsoft!
Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.com
Auto-sync field of lookup value
This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
How are other Books users integrating crypto and digital assets into Books?
If my company owns some digital assets I would want those to exist in Books as assets, and also be able to change the value as needed when generating reports. My company would also be receiving payment in cryptocurrencies and may sell at the time of payment
Lets Talk Recruit: Key takeaways from our India community meetups
Welcome back to Let's Talk Recruit — the series where we bring you real stories, product insights, and community highlights from the world of recruitment. Our last post covered how Resume Harvester can take the follow-up out of hiring. This edition is
Approval Workflow for Purchase Orders Abrir
The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
Unable to create new finance account in Zoho Books Android app due to missing account number field.
Free plan I have enabled a setting via the website requiring unique account codes to be specified for all accounts. When using the android app, go to expenses, new expense, select account, new account. Promoted to enter the Account name and description.
How to Fetch data from Sales Order and Insert into Purchase Order with Deluge
Hello, I am wanting to write a Deluge script that would take the shipping address on a Sales Order and upon conversion to a Sales Order automatically insert it into that corresponding PO. I am new to Deluge but understand that it has great capabilities.
Google Drive shared folder
My deluge script has stopped working, no longer collecting files from Google Drive - have these connections finally been deprecated ?? They seem to be active but errors occur when updating them ?
Zoho Desk: Mobile Updates | Q1 2026
Hello everyone, Greetings! As we gear up for the end of Q1, we are excited to share a quick journey into all that released in the first quarter of 2026. We have brought in a few enhancements in the mobile apps that improve overall user experience and
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Additional Address - Company Name
It would be very helpful to have a "Company Name" field in the Additional Address shipping section. In a situation where you drop-ship orders to a different address or different company entirely, it may be necessary to list the company name of the receiver. I understand that the Attention field can be used for that purpose, but that's not really the intended purpose of that field.
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
Zoho Payroll's Kuwait, Oman, Qatar, Bahrain and Canada edition is available in Zoho One
Great news for Zoho One users! Zoho Payroll has expanded to five new regions: Kuwait, Oman, Qatar, Bahrain, and Canada. And the best part? These new editions are fully integrated with Zoho One, just like our existing editions in India, the UAE, Saudi
Does Zoho Creator support multilingual translation for user-entered data?
I understand that Zoho Creator provides localization support for UI elements such as field labels and static text. I would like to know: Does Zoho Creator support automatic translation of user-entered data (for example, form inputs or stored records)
Upload field on tasks module
Hello, Why I cannot add an upload field to a Task? Or maybe when creating the task make attachements visible, so you can add an attachement while creating the task? Looking forward to your response!
WhatsApp phone number migration
Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific
How to let club members update their own profile data
Our club has about 200 members. We keep names, addresses, phones, emails, payment records, etc. for each, recently migrated to Creator. Once a year I send email to each member to confirm or correct their info on file with us, as well as ask for payment
Document retention in Zoho Sign
Document management doesn’t end at signing. It extends to how long you retain agreements—and how securely you dispose of them. With the document retention option in Zoho Sign, you can define structured, policy-driven timelines for managing completed documents.
Sales Allowed Beyond Available Stock and Payment Recorded Without Restriction
Hi, While testing in Zoho Inventory, I noticed that a sales order can be created with a quantity exceeding the available stock in the selected warehouse. In my case: Available stock: 5 units Ordered quantity: 6 units Despite this: I was able to convert
Deleting, Adding and Changing a Zoho Books Entry
Zoho Books Community & Support, If a bulk upload of entries were added to an account, what is the process to: - Delete an entry - Change the amount of an entry - Is there a means to manually add an entry other than upload?
Zoho Commerce in multiple languages
When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?
Next Page