Generating an OAuth 2 token for Cliq

Generating an OAuth 2 token for Cliq

OAuth 2.0 protocol is a way to authorize and authenticate API requests. It allows third party application developers to let their users access and use the resources securely. This post will walk you through the steps involved in generating an OAuth 2 token for Cliq.

Follow the steps given below to know more on how to generate an OAuth 2 token for Cliq.


Step 1: Generate Client id and Client secret 


You will need to register your client app before getting started. A registered client app will be assigned a Client ID and a Client Secret which will be used in the OAuth flow. The Client ID is a public identifier for applications. Although it is public, it is best that it is not guessable to prevent attacks on the arbitrary applications possibly. On the other hand, the Client Secret is a secret only known to the application and the authorization server. 

  1. Visit the Cliq developer console and register your client application and include the following details
  • Client Name : The name of the application that you want to register with. This name will be shown in the consent displayed to the user while granting access to the required scopes.
  • Client Domain: A domain name to be used in the URL to identify your brand name uniquely.
  • Authorized redirect URL's: Callback URL to which user's will be redirected upon successful authorization.
      2. Click on the Create button.

Step 2: Authorization by generating a grant token 


The second step is to redirect the user of the client application to an authorized endpoint (https://accounts.zoho.com/oauth/v2/auth). Cliq will ensure the consent for the permissions that your app requests. In this step, after the consent is obtained, Cliq will redirect to your app along with the code that can be used in generating an Access token.

Type in the URL along with the mandatory parameters given below.

https://accounts.zoho.com/oauth/v2/auth?scope={scope}&client_id={client_id}&state=5466400890088961855&response_type=code&redirect_uri={redirect_uri}&access_type=offline 

Note:Mandatory parameters are indicated with a *.

Parameter
Description 
scope*
Scope helps you access application data. 
You can include multiple scopes by separating them with a comma.
For example (ZohoCliq. Channels.READ,ZohoCliq.Channels.UPDATE). 
client_id*
The client-id obtained while registering your application.
state
This parameter is used to maintain the state between the request and callback.
response_type*
The value of the param response_type should always be code.
redirect_uri*
It specifies the URL to which the page is redirected along with the code when the user grants an access.
access-type
Enter the access type as online or offline. 
online- To generate only the Access token.
offline- To generate both the Access and the Refresh Tokens.

Step 3: Generating Access and Refresh tokens 

The value of the code parameter obtained in the previous step will be used in generating the Access and the Refresh token. 
Make a POST request to the following URL along with the parameters mentioned below. 

https://accounts.zoho.com/oauth/v2/token?code={code}&grant_type=authorization_code&scope={scope}&client_id={client_id}&client_secret={client_secret}&redirect_uri={redirect_uri} 


Parameter
Description
code*
The authorization code obtained while generating the grant token.
client_id*
The client-id obtained while registering the application.
client_secret*
The client-secret obtained during the application registration.
redirect_uri*
Include the redirect URI mentioned while registering your client application.

grant_type*

authorization_code
scope
Mention the scope for your extension.

Note: The generated code is valid for only one minute.
On making a successful request, you will receive the following response
  1. {
  2. "access_token": "1000.365170ed0e63c47bf759439c1897fee0.7c3a098808532004faba21ff291ec296",
  3. "refresh_token": "1000.368e377f885b7e2ff696479625b3e150.6cad850717614193bddbf489b6a437d6",
  4. "api_domain": "https://www.zohoapis.com",
  5. "token_type": "Bearer",
  6. "expires_in": 3600
  7. }
  1. access_token - Access token to access Zoho Cliq APIs.
  2. refresh_token - Refresh tokens to generate new Access tokens.
  3. api_domain - Domain name of the API. Use this domain in your requests to make API calls to Zoho Cliq.
  4. token_type - Type of the token obtained. Bearer in this case.
  5. expires_in - Time in milliseconds after which the token expires.

Note: 1. Each access token is valid only for an hour
2. Refresh tokens do not expire and can be used any number of times to generate new access tokens. 

Step 4: Generating the Access token from the Refresh token

Now to generate a new Access token, use the refresh token from the previous step. 
Make a POST request to the given URL along with the parameters mentioned below.

https://accounts.zoho.com/oauth/v2/token?refresh_token={refresh_token}&grant_type=refresh_token&scope={scope}&client_id={client_id}&client_secret={client_secret}&redirect_uri={redirect_uri}

Parameter

Description
client_id*
The client_id obtained while registering your application.
client_secret*
The client_secret obtained while registering your application.
redirect_uri
The redirect uri mentioned during the client registration.

grant_type*

refresh_token
refresh_token*
The refresh token obtained in the previous step.

scope*

The suitable scope for your extension.

Note: A user in an organization can have a maximum of 20 refresh tokens and each refresh token can have a maximum of 30 active Access tokens.



So that was all about generating an OAuth 2 token for Cliq. In case of any queries please do comment below. We'd be happy to assist you.

Regards,
Divya P 
Cliq













    • Sticky Posts

    • Customer payment alerts in Zoho Cliq

      For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,
    • Automating Employee Birthday Notifications in Zoho Cliq

      Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
    • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

      Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
    • App Spotlight : PagerDuty for Zoho Cliq

      App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational
    • Automate your status with Cliq Schedulers

      Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick
    • Recent Topics

    • Zoho Sheets working offline

      Hi, I am looking for the ability to work offline in Zoho Sheets, but currently I cannot find the process to complete this. Does someone have any ideas or steps I might have missed? Also does Zoho Sheets have the "Format as Tables" function as is currently
    • Fetching whole month availability via API

      We are currently building a custom calendar component that books directly into our client's Zoho Bookings instance. The challenge we are facing is that your API only allows fetching availability one day at a time, which is problematic. Our second workaround
    • reCAPTCHA

      Is the Bookings form protected by reCAPTCHA, or some mechanism to ensure submission of the appointment request form is made by a human vs. bot?
    • Recent enhancements to Bigin's workflows and Associated Products

      Greetings, I hope all of you are doing well! We're happy to announce a few recent enhancements we've made to Bigin. Let's go over each one in detail. Enhancement to workflows Trigger workflows when specific fields are modified to specific values Previously,
    • Zoho Survey Goes to Junk Folder

      Hello, My company is wanting to use Zoho Survey to send out a customer satisfaction survey, and we were wondering if Zoho Campaigns allows the emails to not go into their junk folder. We sent out a test email campaign to our team and for some people it went to their inbox and for others it went to their junk folder. Is there a way to eliminate this from happening? Hope to hear from you soon! Thanks!
    • Nifty enhancements to Reports in Zoho CRM

      Dear Customers, We hope you’re well! We are here with a line of useful enhancements to Reports in Zoho CRM that are readily available to access. Include or exclude Record ID in the report export Display currency fields in record currency Capture report
    • need a formula to return value as shown (zoho sheet)

      Dear folks, What should be the formula in cell B3 to get that output, based on input sheet data.
    • need a formula to return value as shown (zoho sheet)

      Hello folks, what should be the formula in B3, to get the value shown based on input sheet ranges. thanks in advance.
    • Playground: An exclusive test environment to analyze Field Prediction accuracy

      Hello everyone, We are introducing Playground: an exclusive proactive testing environment for businesses to analyze Zia's prediction accuracy. This allows admins and agents to: Run predictions on actual tickets or specific content for realistic test conditions.
    • Attention: Upcoming changes to Zoho Assist support for older windows versions

      At Zoho Assist, our goal is to provide you with secure, reliable, and feature-rich remote support experiences. To maintain this standard, we periodically align our platform with the latest technology and security updates from the broader software ecosystem.
    • Send again email with link for signup

      Hello, I have a lot of problem to send contract my email, also missing the features "share link". How can I send again email to client and me wit link for signup a contract? Everytime it's a disaster!
    • How do I synchronize a quote to an opportunity?

      Hi everyone, We don't quote anything via Zoho but we use it to track services/products so that I can see what was actually sold, vs an opportunity with just shows an amount.  We use the quotes for other purposes, mostly to request a quote from Salesforce but we don't invoice or do sales orders or anything. (Basically a user makes a quick quote in Zoho, adds items and pricing, and then exports to PDF which gets emailed to our Quote Desk who then enters the request into Salesforce). Just wondering
    • Zoho Sprints Android app update: Tags and Epic search

      Hello everyone! We are excited to introduce tags and an option to search items within Epic module on the latest Android version(v2.0.2) of the Zoho Sprints mobile app. Let's take a look at these features: Tags You can now create, edit, and delete tags,
    • Zoho CRM Webhooks - Dynamic URL

      Hi Zoho, We've noted a gap in the webhooks function that if improved would increase use cases significantly. The "URL to Notify" field in "Create a Webhook" only supports static information. We have a number of use cases where we could use webhooks more
    • Work Order Creation Issue

      Dear Team, I would like to inquire about the daily limit for Work Order creation in Zoho FSM. Yesterday (02/05/2025) at around 6:30 PM GST, I attempted to create a Work Order, but I have been unable to do so since then. Please find the attached image
    • Tracking on Zoho Booking

      Hi We want to use Zoho Booking for our appointment management. We're using Calendly as of now that lets us track sources of the appointments made including UTM parameters. Is there a way for us to do same with Zoho Bookings?
    • Pre-created Popular Zoho Flows returns with 404 Error

      Your popular Zoho Flows are returning with a 404 page error. This applies to all work flows in your Gallery Space. See video here for further clarification. When will this be fixed? https://drive.google.com/drive/folders/1kDl4ni5EQeLHWeaoIDdtRqoUbW8FNLfO?usp=sharing
    • CRM Feature Request

      When enabling Translation in Zoho CRM I would like to see the ability to remove the language "English (US)". I have encountered a user experience issue with a client recently. The client uses English (UK) but they are based in Spain, so they have activated
    • Import your Google Docs Spreadsheets into Zoho Sheet

      You can now import your Google spreadsheet into Zoho Sheet. This will be useful if you want to switch to Zoho Sheet or if you want to simply try out Zoho Sheet.  If you don't have an account with Zoho, you can still try this by signing in with your Google account. Here is a video on how to do this.  Note: Existing charts won't appear in spreadsheets you import from Google Docs as the Export functionality of Google Docs doesn't give out the charts. Check out the announcement in our blog: https://blogs.zoho.com/general/import-google-docs-into-zoho-productivity-suite
    • Support Mixed Visibility Settings in Knowledge Base Categories

      Hello Zoho Desk Team, We hope you're all doing well. We’d like to submit a feature request regarding visibility settings in the Knowledge Base module. 🎯 Current Limitation As of today, when a category is set to a specific visibility level (e.g., Public),
    • Will a campaign send duplicates is same email is on two separate lists

      Hi I have two lists to which I want to send campaign. One list is ALL leads and other is list of opportunities and current students. There is overlap between the two lists My question is if I send one campaign to all, will zoho automatically know only to send the email once to the duplicate email?
    • Time Based Report / Dashboard

      We measure our support agent's KPI based on their response time and resolution time from the time the ticket is assigned to them The time based dashboard should provide this information however there is a problem with us referring to this dashboard We
    • Zoho Learn API Access?

      We love using Zoho Learn to manage our internal trainings and knowledge base. What we'd really love is to be able to query Learn via API so that in Zoho Projects, Zoho Creator, or Zoho Desk, we can recommend relevant Learn articles and manuals to team
    • creating buttons in zoho site

      the connection between zoho site and zoho learn will be awesome and amazing feature so the user instead of registering himself twice just one time register on zoho site will be enough and creating accout on zoho learn instead of registering on zoho learn
    • Two Problems with the Description Field

      Our ticket workflow is often like this. Client calls or emails (to a personal email address) reporting a problem. We create a ticket and enter a description. Problems: 1. By my way of thinking when we enter a description, that is an internal comment (unless we mark it public). Yet it seems there is no way to mark it internal, and Desk just starts inserting it into communications. 2. Additionally, in the conversation view it makes it appear it was emailed by the customer and inserts their name on
    • Lookup Field limitations

      Good day all, Is anyone else frustrated with the lookup field limitation? I have an enterprise license, but I only get 10 lookups. Additionally, the custom module has been available for a while and is still in diapers. If you want good reporting, you
    • Automation#36: Auto-create time-entry after performing the Blueprint transition

      Hello Everyone, This week’s edition focuses on configuring a custom function within Zoho Desk to streamline time tracking within the Blueprint. In this case, we create a custom field, and request the agent to enter the spending time within the single
    • Dynamically Sync zoho.adminuserid with Current App Admin

      Hello Zoho Team, We hope you're doing well. We’d like to request an important enhancement to the Deluge sendmail task functionality. As per the current behavior, in most Zoho services (excluding Zoho Cliq, Zoho Connect, Zoho Mail, and Zoho Sheet), the
    • "Improper Statement" Error on Deluge Loops (while/for) when Processing a Date Range

      Hello, Zoho Community, I'm facing a very specific issue with a Deluge script and would appreciate any insights from the community. The Goal: I have a form (ausencia_visitadoras) where a user inputs a start date and an end date for a period of absence.
    • Zoho Meeting iOS app update: Hearing aid, bluetooth car audio and AirPlay audio support.

      Hello everyone! We are excited to announce the below new features in the latest iOS update(v1.7.4) of the Zoho Meeting app: 1. Hearing aid support: Hearing aid support has been integrated into the application. 2. Bluetooth car Audio, AirPlay audio support:
    • Automating Daily Lottery Result Publishing with Zoho Creator or Flow – Any Best Practices?

      Hello Zoho Community, I run a results-based informational website in Brazil called CaminhoDaSorte.com, where we publish daily Jogo do Bicho results. Right now, we're doing this process manually every day — but we’re looking to automate the backend using
    • issues with manually shipping sales orders - advise needed please

      we are new to zoho inventory. we are going to roll the program out to our company within a couple of weeks and during the implementation process we have come into a roadblock with manually packaging and shipping sales orders. its important to note important
    • I do not see the “Lead Forms” option under Integrations

      Hi, I’m using Zoho Social on a Premium plan. I’ve connected LinkedIn Company Page and have a valid LinkedIn Ad Account with Lead Gen Forms. However, I do not see the “Lead Forms” option under Integrations, so I can’t enable LinkedIn Lead Generation. Please
    • STOCK function showing #N/A! even thought the Stock symbol is valid

      Zoho Team, I use STOCK function on Zoho Sheet to fetch the recent Last Closing Price. Some stock symbols are valid but when the STOCK function is applied, it shows #N/A! Attaching an image for reference.
    • What’s the Correct Integration Flow Between Zoho Inventory, ShipStation, and Multi-Channel Sales Platforms?

      Hi Zoho Community, I’m currently implementing Zoho One to manage all of my business processes, and I’d appreciate some guidance on the correct integration flow for the tools I’m using. Here’s my current setup: Zoho Inventory is my central system for managing
    • Beyond Email: #4 Note taking done right with Notes

      With her favorite links now saved in Bookmarks, Sarah is feeling even more at home in Zoho Mail. As her day fills up with meetings and project discussions, she often finds herself scribbling quick ideas and reminders—only to lose track of them later.
    • When will Sales Order and Invoice Synchronisation with Zoho CRM be Available?

      When will Sales Orders and Invoices, created in Zoho Books or Inventory be made available in Zoho CRM? John Legg Owner: The Debug Store
    • Generate Unique Customer ID for Each for All Contacts

      Generate Unique Customer ID for Each for All Contacts
    • Bookings to Books automation using Flow

      I'm using Zoho Flow to automate a process between Bookings and Books. When someone uses Bookings to schedule time with me I use Flow to automatically add the person as a customer in books, then create a Quote in Books for the type of consultation they
    • Different Canvas for Different account type

      I would like to have a separate canvas for Customers and Resellers that auto-applies when I enter an ACCOUNT. Is this do-able?
    • Next Page