Getting ZCRM to trigger ticket creation in ZDesk
Hi,
I'm wanting to integrate our CRM and Desk so that when a Lead is converted to a won project, it automatically creates a ticket in Desk that pulls the client information from CRM to populate the ticket.
I'm thinking the easiest way to do this will be to create a form in Creator that pulls the information from CRM and then uploads into Desk. Is this possible? How do I trigger this process to happen automatically upon conversion of the Lead in CRM? Does anyone have any links to example scripting that does similar things that I can use as a starting point?
Thanks your help!
Sara